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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Jeff H at Bill Jacobs service for BMW Jeff is the best in terms of professionalism, courtesy and service orientation
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Jeff Hulsebus Great Sevice Advisor Jeff offered great customer service when I dropped off my car for service. He also provide timely updates on the status of my repairs.
Business response:
Hi Troy! We're so happy we were able to help you out! We can't wait to see you again, have a great day.
Good place for Service of BMW. I am very satisfied with the service provided at Bill Jacobs BMW. They squeeze me in at almost last minute. All the staff is very helpful and professional. Thanks Kimberley for the great advice for service.
Business response:
Jay, we are so happy to read such a great review about Bill Jacobs BMW! We look forward to your next visit! Take care!
A truly trustworthy dealer I have purchased multiple vehicles from this dealer and have always been highly satisfied with the honesty and quality of the experience. They don’t make you play games which is such a relief. I have also gone here to service all of my vehicles since 2013 and have always been satisfied with the experience. I highly recommend salesman Nick Pandola and service advisor Jeff Hulsebus.
Business response:
Hi Richard! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service Service was exceptional. Very friendly and good technical staff
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great service Had a great experience buying a used car at Bill Jacobs BMW in Naperville. My salesperson Daniel Dolce went out of his way to make sure we saw every used vehicle that fit our criteria and was happy with whatever decision we felt was best for us!
Business response:
Hi Eric, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy that Daniel could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service on 2013 BMW 328 One of the best car dealerships I’ve ever been to, not just BMW. Exceptional service!
Business response:
Ainars Marnauzs, we are glad we could help!
2013 320. Jef H. in service. Jef is always on top of everything I request. He even called and told me they didn’t rotate the tires because they were old and offered me a discount on a new set of tires due to the miss information. Exceptional customer service!
Business response:
Luke Firestone, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!
Smooth Purchase I bought my dream car-a BMW 535i at Bill Jacobs BMW. Kelly Donku was great to work with and I learned a lot from her about BMW. Kelly has even been there to help me through the many questions I have had since my purchase. The signing was easy, finance was very helpful. The car was detailed and ready for a fun drive home.
Business response:
Congratulations again on getting your dream car, Dave! We're pleased to hear we could help make your dream a reality! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.