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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Jean's profile image
Jean 
5 years ago

Serviced Our Service person Alex Flinn was really kind in coming out to my vehicle and handling my service appointment outside the dealership. Due to the pandemic we appreciate this service. 

Business response:

Jean, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! 

Kimberly's profile image
Kimberly 
5 years ago

Repair Alex Flinn is the best. Repairs that are made to my vehicle were done right the first time. Great work, great dealership, and awesome service. 

Business response:

Kimberly, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care! 

Puneet Gupta's profile image
Puneet Gupta 
5 years ago

Car Service at Bill Jacobs I have had my car with Jeff for the past 7 years and he is the best Service Rep I have ever dealt with. 

Business response:

Hi Puneet, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! 

Mike's profile image
Mike 
5 years ago

Repair The repair work at Bill Jacobs BMW was exceptional. Alex Flinn was great to work with. I also got a Loaner vehicle and complimentary car wash too. Great service. 

Business response:

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! 

Dee's profile image
Dee 
5 years ago

The best dealership in Naperville! Harry was great! He was very knowledgeable with the car he sold us. Extremely professional and responsive when I emailed him with all my questions. I'm very happy with my new BMW!! Thanks Harry! 

Business response:

Congratulations on your new vehicle, Dee! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Scott Dobson's profile image
Scott Dobson 
5 years ago

Omer Aslam Bill Jacobs BMW = Easy Car Purchase Second time back to Omer at Bill Jacobs. Drive an hour each way and pass all my local dealers because there's no point stopping. Go straight to Omer if you're looking for a new vehicle. He is the most trustworthy and efficient car salesman I have ever met. 

Thomas's profile image
Thomas 
5 years ago

Serviced Bill Jacobs BMW is great. I have purchased a few vehicles from here and have always been happy. Alex Flinn was my service guy who assisted me this time. He did a great job. I look forward to my next visit. 

Business response:

Thomas, we are so happy to read such a great review about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Jeffrey Thomas's profile image
Jeffrey Thomas 
5 years ago

Service BMW Mike Alwin is the best , I know I can count on him every time I bring my car in , always very knowledgeable about what?s going on with my car. 

Business response:

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 

Agnes Wiatr's profile image
Agnes Wiatr 
5 years ago

Excellent Service Thanks to Mike A. and Bill Jacobs BMW. Never an issue and service above par. 5 stars to all of you! 

Business response:

Agnes, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.