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BMW
- Automotive
- Towson, MD
About this business
Location details
700 Kenilworth Dr, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Excellent dealership. I was able to get an appointment..." Excellent dealership. I was able to get an appointment quickly, the problem was assessed within a couple of hours and the explanation was concise and thorough.
Business response:
Hello, Thank you for sharing your feedback! We're glad you had a 5-star experience with our service department. Thank you for choosing BMW of Towson.
"Tom took very good care of me. He was polite, responded..." Tom took very good care of me. He was polite, responded to questions and other communications quickly. I find that every time I come to the Towson BMW, I receive excellent service
Business response:
Thank you for taking the time to post your review. It's our goal to ensure you always receive 5-star service. Thank you for your continued trust!
"Tom Wolfe is the best Service Advisor! I have followed..." Tom Wolfe is the best Service Advisor! I have followed him since he worked at Russell BMW! He is the only one that I trust.
Business response:
Thank you for your continued trust in Tom. We're lucky he is part of our service team. Thank you for choosing BMW of Towson for your repair needs!
"Loved the gal who signed me out in the evening. V..." Loved the gal who signed me out in the evening. V polite and efficient. able to get me into my car within 5 min flat.
Business response:
Thank you for the fantastic review! We love reading positive reviews like yours. Thanks for trusting BMW of Towson with your Ultimate Driving Machine!
"I am completely satisfied with the service that I have..." I am completely satisfied with the service that I have received today! Greg explained thoroughly to me what services my car needs. I left understanding exactly what he stated! Thanks!
Business response:
Thank you for sharing your service experience. It's our goal to ensure we are transparent throughout the service process. We're happy to have been able to earn your 5-star review.
"Convenient to make an appointment for oil change, drop..." Convenient to make an appointment for oil change, drop car, notification by text message, view and pay by phone, pickup washed and sanitized car in same day. Excellent job 👍 Thank you.
"I would give them 10 stars if I could! Alex Goff was the..." I would give them 10 stars if I could! Alex Goff was the best automotive sales person I have ever worked with. We put the entire transaction together by electronic communications, before I drove almost 500 miles from NC to complete the deal. Everything was completely as represented and as we had agreed to, and he had everything organized and ready to go. He then spent two hours patiently explaining everything about this new (to me) 740e Hybrid. Ms. Wells in the fi... read more
Business response:
Wow! We loved reading your review. Thank you for sharing your experience. We're glad Alex and Jackie made your visit top-notch. Congratulations on the purchase of your 740e! Enjoy every minute behind the wheel. Thank you for choosing BMW of Towson!
"Professional, pleasant and efficient service Comfortable..." Professional, pleasant and efficient service Comfortable and clean customer waiting area Friendly atmosphere and not intimidating Great customer service Have been a loyal customer for many years
"I was pleased with the completion of the work. Customer..." I was pleased with the completion of the work. Customer Service was pretty good. I would recommend and use BMW of Towson again.Service was good.
Business response:
Thank you for sharing your feedback. We are glad we could exceed your expectations! Thanks for choosing BMW of Towson!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,738 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.