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BMW
- Automotive
- Towson, MD
About this business
Location details
700 Kenilworth Dr, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"My second BMW from Tyler Lanham" I purchased my second BMW from Tyler Lanham at BMW of Towson. He’s provided prompt and professional service during my car search and purchase. He’s very knowledgeable and provides great advice. Scott Fallston, Maryland
Business response:
Hello Scott, We are so happy to see that Tyler gave you such an excellent experience, and we'll make sure that he sees your wonderful feedback. If there's anything else we can do for you, please reach out. In the meantime, we wish you the best and enjoy your new BMW.
"Great car buying experience from a woman’s perspective " I don’t buy cars often. As a woman, you may have a preconceived notion of what your experience will be like if you enter a dealership alone. I was wrong. Venol Burke (my salesman) was patient and knowledgeable about their products. He took time to help sort through all the options to narrow it down to a vehicle that fit to my liking. There was no pressure. I felt that Mr. Burke and the other staff at BMW of Towson were honest, transparent, and valued me as a customer.... read more
Business response:
Thank you so much for sharing your wonderful five-star review with us! Congratulations on your purchase! We appreciate hearing that Venol and the team offered friendly and transparent assistance, and that we earned your recommendation. Enjoy your new vehicle, and let us know if we can do anything else for you in the future!
"Tyler is fantastic!" Let me begin by saying Tyler Lanham is fantastic. I had previously purchased 3 BMW cars from out of state, and I can definitively state that our entire purchase process with Tyler was absolutely the best of all the experiences. We had been searching the entire US for several months for our special vehicle, and thankfully, Tyler had it on his lot. During our negotiations, Tyler was kind and not pushy. He has a great disposition. We secured the car with a deposit and flew to Maryland to make the purchase ... read more
Business response:
Amy, thank you for taking the time to leave us a positive review and rating! It is great to know that Tyler was fantastic during your visit and was able to find the vehicle that you were searching for. It is also wonderful that Tyler throughout the car-buying experience was kind and made the experience run smoothly and wonderfully. We truly appreciate you choosing us as your dealership and thank you for traveling a distance to get to us. We hope that you enjoy your car and that you will come back and see us again in the futu... read more
"best car buying experience ever!" i recently bought an M4 (dream car) from blake and he definitely took care of me throughout the entire process including the General manager and the finance lady Tanya! Blake was able to work with on the price and get me to the number i wanted! i couldn't be any happier!!!
Business response:
Thank you for sharing your great experience with our team! We were happy to assist and if you need anything else, please do not hesitate to contact us. Congratulations!
"Great buying experience" I was in the market for an X5 and decided to see the available inventory at the Towson location on a Saturday. Tyler Lanham was attentive, professional and easy to work with. He was able to find two vehicles that fit my criteria and brought my final selection to the Towson location on the next business day. The process of financing was quick and easy and the gentleman that guided me through all of the many features of my new vehicle was fantastic. Thanks for a great buying experience.
Business response:
Hello, Thank you for letting us know that Tyler gave you a professional customer experience. We appreciate your taking the time to rate us. It was a pleasure doing business with you, and please feel free to reach out if we can help you with anything else,
"smooth process from start to finish" i was looking to possibly getting a new 5 series since my car was getting up there in miles. i showed interest on a new 530 and blake brown answered all of my questions, was very polite, and made sure i was taken care of at all times. bmw of towson gave me a great deal on a car in the showroom!
Business response:
Hello, Thanks for the amazing review. We will be sure to thank Blake for giving you such a memorable and professional car-buying experience. Let us know if there is anything else we can help you with. We look forward to your next visit, and enjoy your new car.
"great car buying experience!" i was looking for a used car for awhile online and came across a dodge dart that really caught my eye. i inquired about the car and blake was very helpful with the info he gave me before i came in to see it. the car was in great condition for a 2013 and the process overall was great. ill be back to see blake in a couple of years for sure!
Business response:
Hello, We are so glad to see that Blake gave you such an amazing experience and we'll be sure to let him know about your feedback. We appreciate your 5-star rating and truly value you as a customer. Please do not hesitate in letting us know if we can be of further assistance to you, and enjoy your new ride.
"Definition of Customer Service! " I must say that if it were not for David Hess, I likely would not have purchased this car, not because of a bad experience but rather logistics. I am in NJ and had a spreadsheet of 30+ vehicles in the NY/NJ area that my wife and I were looking at, much closer and easier to get to than driving 2.5 hours to MD. Through our own process of elimination we narrowed that search down and I started reaching out to dealerships. There were a couple cars around the same price/mileage as yours much clos... read more
Business response:
Hello, Thank you for taking the time in writing up such a fabulous review. We are so glad to see that David gave you such an amazing experience and we'll be sure to let him know about your feedback. We appreciate your 5-star rating and truly value you as a customer. Please do not hesitate in letting us know if we can be of further assistance to you, and enjoy your new X5.
"Professional and easy car buying experience!" David Hess was outstanding with timeliness communication and overall professionalism. Jackie Wells in finance was excellent with the final transaction. Matt Brooks the product genius was very friendly and helpful with the car controls orientation. Thanks to everyone at BMW of Towson for an overall friendly and easy car buying experience! I will definitely recommend you guys in the future.
Business response:
Hello, Thank you very much for the amazing review! We pride ourselves in customer service and always appreciate when our customers let us know what an amazing job our team is doing. Your 5-star rating means a lot and please let us know if there's anything else that we can help you with.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,738 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.