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BMW
- Automotive
- Towson, MD
About this business
Location details
700 Kenilworth Dr, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Wonderful car buying experience!" I wanted to reach out and thank, David Hess, for all of your help in purchasing my BMW X6. I appreciated all of your hard work and attention ( locating the vehicle in Rockville , staying late to make sure everything was in order for the final purchase , following up with me to make sure that I was comfortable with the car’s features ).Throughout the process I felt you were an advocate looking out for my best interest. Everyone at Towson BMW was responsive, helpful, and accommodating. The en... read more
Business response:
Thank you for sharing your experience with us. We will make sure to show this review to David for providing you with an excellent experience. We appreciate your business greatly and hope to see you again!
"Working with Tyler Lanham was a fantastic experience" Bought a car from Tyler Lanham (2014 320i on 6/29/18) and couldn't be more pleased with my purchase. Everyone is extremely knowledgeable and friendly, and made me feel right at home during the entire process. I would absolutely recommend BMW of Towson (and more specifically Tyler) to my friends and family the next time they're in the market for a vehicle.
Business response:
Congratulations on your new BMW! We appreciate the fantastic recommendation. Please let us know if we can do anything else for you.
"Straightforward and simple" Wesley was very helpful in the decision making process and matched me with the right vehicle. The test drive was helpful in deciding which vehicle was the best fit.
Business response:
Thank you for taking the time to share your experience! We are happy to hear that Wesley took excellent care of you. Come back and see us anytime!
"Greg Myers Makes BMW of Towson Great" Greg Myers is exactly the type of Service Manager you want. He started out as a technician, so you never have to worry about his competency when it comes to repairs and maintenance. He will advocate for you with other dealership departments and even your warranty company and third-party companies. Greg is a reliable communicator and always replies to messages. He’s also personable, never fails to ask about your family, and is overall a great forward-facing rep for BMW of Towson
Business response:
Thank you for sharing your experience with us! We are happy to hear that Greg has provided you with excellent customer service and made you feel like family. We'll make sure to pass on your kind remarks to him. Thank you for your business and we hope to see you again in the future.
"David Hess is a kind and patient salesperson. " David was very helpful and knowledgeable. He made the experience easy. He made me feel like I was getting a deal even if I didn’t
Business response:
Hi there, thank you so much for sharing your feedback with us! We are happy to learn David provided you with great service. We hope to see you again sometime!
"First BMW, awesome experience!" Quick and easy process of trying to finance my first BMW both reps did an amazing job describing in detail of my first BMW car!
Business response:
Thank you for your outstanding five-star review. We greatly appreciate your positive feedback about your experience with Wesley and John. Congratulations on your brand new BMW's!
"BMW X1" Just bought a great day car from David Hess at BMW of Towson. David is very friendly and super informative.a great way to buy a car
Business response:
Thank you, Fred, for your outstanding review. We are thrilled David provided you with a high level of customer service. We appreciate your positive feedback and loyalty.
"Exceptional Service" This is a long overdue review. I've been a customer of the BMW of Towson Service Department for 13 years with 3 different vehicles and have always had a wonderful experience. Everyone in the entire service department has always been very helpful - from the guys who work the service lane to the folks in the loaner dept to the cashier and beyond. Every service advisor I've worked with has been very knowledgable and kept me updated with the progress of my service. Jack and Rich run a top notch service depa... read more
Business response:
Thank you for the five-star review! We are so happy to hear from you, and are absolutely thrilled to read that we have earned your continuing loyalty over the years. We will make sure to pass along your feedback to the team, and look forward to continuing our relationship in the future!
"My BMW experience." I have owned only 5 series BMW’s since 1989. My wife calls me boring...I consider myself a loyal customer. I had gone to two other dealerships near me, but the equipment, interior color, etc were not available. Neither seemed to have interest in actually finding what I wanted. I was referred to Bill Kasper by a friend. When I first spoke with him, he asked what I was looking for & said he would do some research on availability & get back to me. In 2 hours, Bill emailed 3 options that fit my objectives. B... read more
Business response:
Hello HowieS, Thank you for your loyalty to our brand and sharing your great experience with Bill. Congratulations on your new vehicle! Please let us know if we can assist you with anything else.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,738 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.