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BMW
- Automotive
- Towson, MD
About this business
Location details
700 Kenilworth Dr, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"X3 M40i - Blake" My wife and i came to bmw of towson to shop around look to see if we liked anything to make a purchase in the near future. we were intersted in the x3m40 or the 2019 x5 that was coming out later this year. blake brown greeted us, helped us with our search and also informed us that there was an x3m40 that was recently added to their inventory in stock. they were able to trade in 2 of our cars and provide us with the vehicle we really wanted. if you are in the market for a new car you need to go see blake bro... read more
"X3 M40i - Blake" My wife and i came to bmw of towson to shop around look to see if we liked anything to make a purchase in the near future. we were intersted in the x3m40 or the 2019 x5 that was coming out later this year. blake brown greeted us, helped us with our search and also informed us that there was an x3m40 that was recently added to their inventory in stock. they were able to trade in 2 of our cars and provide us with the vehicle we really wanted. if you are in the market for a new car you need to go see blake bro... read more
Business response:
Hello, We are happy to learn that you and your wife had a great experience with us during your visit. It's good to know that Blake provided you with great service. We value your business and thank you for your positive review. Enjoy your new vehicle!
"Excellent Service!!!" I worked with David Hess and Tanya in Finance. David made the process very smooth and gathered most of my paperwork before I got in the office. I live a distance from the dealership, and David went above and beyond to make sure I had all of the information I needed to get into my 2016 328ix. He displayed excellent customer service and make me feel comfortable during the process. I would highly recommend working with him!
Business response:
Thank you for the great review, Renee. We will be sure to thank David and Tanya for going above and beyond to give you such an excellent experience. Let us know if there is anything else we can help you with. We look forward to your next visit.
"Excellent vehicle purchase experience" I recently purchased a vehicle from BMW of Towson. The transaction was one of the fastest and easiest vehicle purchases I have ever made. I visited a few other dealerships during my search and the experience was painful in comparison. I can't recommend Tyler Lanham enough. He was professional, courteous, attentive, and patient. There was absolutely no sales pressure, and he was provided excellent support after the purchase. The whole team at BMW were respectful of my time and completed... read more
Business response:
Thank you for the wonderful review. We will be sure to thank Tyler for providing you with the most professional service. Let us know if there is anything else we can help you with. We look forward to your next visit.
"Mabelle Sison- Awesome experience!!!" My husband and I came in looking for a new vehicle and saw the brand new BMW X2. We fell in love with the color(dark olive). Blake Brown came over and was very polite and helpful. He took us for a test drive. During the the test drive, he was able to answer all of our questions and made sure we did not have an concerns. We realized this was the car for us at that point. When we returned to the dealership, Blake and his manager Terry were able to give us the best price for our new BMW. I... read more
Business response:
Hi Mabelle, thank you for the recommendation! We're so glad that Blake provided five-star customer service. He was happy to assist you and ensure that you were satisfied. We hope to serve you again in the future if you need anything else.
"blake brown " I came in looking for a specific pre-owned BMW 750 and was in the showroom looking around. Blake Brown came over and greeted me asking if i needed help with anything or would like something to drink. We test drove the car i had looked at and blake walked me through the process along with his manager when blake was off. the customer service was remarkable from when i walked in the door to when i came back to pick up my new vehicle. i would definitely recommend the dealership!!
Business response:
We appreciate the five-star feedback! It's great to know that you were impressed by the customer service that you received. Thank you for the review. Please let us know if we can assist you with anything else.
"Blake Brown/David Hess" A well-deserved rating because I was given exemplary service. My sales team provided very professional, knowledgeable and most courteous service. I knew exactly what I wanted, in terms of BMW make, model and my finance rate. The experience exceeded my expectation. Hats off to John Kim, Service Manager, as well. All in all, an awesome experience!
Business response:
Hello, We are happy to know we exceeded your expectations and you had an awesome experience with us! You are welcome back any time and thank you for sharing!
"Ask for Leon" First let me start by saying my overall experience was good! When I arrived every sales person was busy (which is good) so we had to wait about 45 minutes. Finally the manager Wesley apologized for the wait and ten minutes later Leon introduced himself and apologized for the wait. We test drove two cars (no pressure) and purchased! Leon was courteous, patient and professional. I'll definitely purchase my 440i from Leon in two years.
Business response:
Hi Dawn, We are happy you gave us the opportunity to work with you and find your new BMW 440i. It was a pleasure working with you and we look forward to working with you in the future!
"Excellent experience from start to finish" This was the 3rd vehicle that I have purchased from BMW of Towson. In each case my sales advisor has been Bill Kaspar. He is knowledgeable about "specing" the vehicles and is fair and reasonable regarding pricing. Each time he has been on top of the build and delivery process, providing me with timely and informative updates. He, along with Ian and Tanya ensured that my receipt of the vehicle was smooth, providing helpful info on using the new features.
Business response:
We love to hear from our customers about the experience they have had with us and we are happy to know your 3rd experience was outstanding! Thank you for taking the time to share and congratulations on your new vehicle!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,738 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.