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BMW
- Automotive
- Nashville, TN
About this business
Location details
4040 Armory Oaks Dr, Nashville, TN, 37204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Dodge Charger Superbee Asked to buy a Dodge Charger. Never got what i asked for.Pics, Video, Us title pic and so on... Never got email back. They didnt just want make effort because i wanted to buy car from Europe. Ridiculous service sincerly thanks to make waste my time emailing you for nothing
Business response:
Thank you for calling our attention to your requests for more information not being fulfilled. We would love to speak with you directly in order to answer any questions you have regarding the Dodge Charger. Please call our General Manager, John McLarty, at 615.850.4040 at your earliest convenience. We look forward to hearing from you. -Your BMW of Nashville team
VERY BAD SERVICE I would not be back I spent 2500 an my car is steal not fixed
Business response:
Hi Rickey, Thank you for taking time out of your day to review us and call our attention to the repairs completed on your vehicle. We would love to speak with you directly in order to rectify this situation and ensure your vehicle is repaired. Please call our General Manager, John McLarty, at 615.850.4040 at your earliest convenience. We look forward to hearing from you. -Your BMW of Nashville team
Don't bother with a followup I went into BMW of Nashville Saturday morning because i was having issues with my phone constantly being dropped from the bluetooth. I appreciated the time the technician took to address my concern. The reason I'm giving a one star is due to me asking the service representative about not being able to receive any live traffic feed from my navigation system. I was passed off to the "Genius" who mentioned that the live update for traffic should come from ConnectDrive (I was told the Service rep sho... read more
Business response:
Hi Olivia, Thank you so much for taking time out of your day to let us know that the anticipated call was never made in regards to the problems you have been experiencing with your ConnectDrive. We will be reaching out to you shortly in order to answer any questions you have and to rectify this situation. We look forward to speaking with you. -Your BMW of Nashville team
RIHARD L PROCTOR I AM FORTUNATE TO HAVE KEVIN DITTLER AS MY SERVICE TECH. HE MAKES AN EXTRA EFFORT TO MAKE SURE MY SERVICE EXPERIENCE IS SATISFACTORY.
Business response:
Hi Richard, Thank you for taking the time to review us! We believe that you may have mistakenly given us a one star review instead of a 5 Star review. Please call Kevin Dittler at 615.850.4040 at your earliest convenience. We look forward to speaking with you. -Your BMW of Nashville team
Purchase from BMW of Nashville Purchased a 2013 BMW X5, had some isssues to be fixed. Jeff the salesman assured there would be no problem getting them fixed. Dropped of the X5 to be fixed, 2 weeks later they had to deliver it to us because they could not communicate as to when it would be done. When delivered, the X5 had not been fixed, only one or two or the problems were fixed. We were assured the problems would get fixed, so they picked up the car and have now had it for almost 3 weeks. After being told it would be delive... read more
Business response:
Thank you for your honest feedback on your experience with us. We sincerely apologize for the lack of communication and service you have received and we would love to speak with you directly in order to rectify this situation. Please call our General Manager, John McLarty, at 615.850.4040 at your earliest convenience. We look forward to hearing from you. -Your BMW of Nashville team
Jim Kaye Not the upscale building I expected to see for a BMW dealer( I just moved to TN), but the first service on my card (oil change) was performed according to plan. With all their checks and downloading new codes it was an hour and half wait, but they did drop in some free windshield wipers. Our service writer, I am not to sure of. Maybe he was just having a bad day. Seemed a bit frazzled. He wasn't even prepared to provide a receipt of service at the end and had to text/e-mail it to me.
Business response:
Hi Jim, Thank you so much for the 5 Star review! We appreciate your honest feedback on your visit as we always are looking into ways to improve our service. We hope you have a wonderful day! -Your BMW of Nashville team
BMW Nashville Service of CPO Purchased X1 I purchased a CPO 2013 X1 xDrive28i and it came from another BMW Dealer from out of state. Upon arrival in Nashville, BMW Nashville re-certified the car and made necessary repairs to bring it up to their standards. This included replacing the battery, re-balancing the tires and several smaller repairs that really made a difference in the purchasing experience. The facilities there are nice, but this dealership is the only BMW dealer in Nashville, and the waiting area is too small to ... read more
Business response:
Thank you so much for taking time out of your day to review us! We sincerely appreciate your feedback on the service you received and we look forward to doing business? with you again soon! -Your BMW of Nashville team
WORST SERVICE IN NASHVILLE I have never left an online review for anyone in my life! This is believe needs to be known! I would never recommend these people! I just recently purchased a Land Rover there, and was pushed out the door with no explanation when I left! To make it worse after realizing that I got home with 2 dead key fabs I have emailed them numerous times, and called as well. I have received no answer to my emails and every time I call the receptionist gives me an attitude then refers me to a voicemail box where ... read more
Why advertise a car you have already sold? Advertised VW Eos for sale or is it? when the Cars.com add showed that the car was for sale I called to see about a test drive, and they told me it had a deposit on the car and it was not available. The next week I see that the car is still listed and so I'm thinking that the deal fell through, so I call again. "Sure it's available, when can you come in?" told the salesman we'd be there about 9:30-10:00 Saturday morning. "I will text you information as to who will be here to show yo... read more
Business response:
We appreciate you taking time out of your day to write an honest review for us and call our attention to the poor experience you had at BMW of Nashville. We apologize for the miscommunication regarding the status of the vehicle you were interested in and are so sorry that you drove two hours to realize the vehicle was unavailable. We would love to speak with you personally in order to rectify this situation. Please call our General Manager, John McLarty, at 615.850.4040 at your earliest convenience. We look forward to hearin... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 4,577 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.