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BMW
- Automotive
- Rockland, MA
About this business
Location details
1040 Hingham Street, Rockland, MA, 02370, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
great experience Easy to schedule appointment, easy drop-off, no-hassle loaner, ready when they said it would be, good coffee, great all-around experience
Business response:
Jeff, thank you for sharing this great feedback with us. We feel our service department is what makes South Shore BMW/Mini special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, South Shore BMW/Mini Team
Agree with other reviewers, world class sales I bought a used Honda Accord from them, my sales representative is Cory Grover, rare to see a gentleman like him as a sales rep. He put no pressure on me to sell the car, he spoke very nicely and explained everything well. When asked about a scratch on car, buffing doesn't remove it and I don't want to promise any thing that is not done from our side. He gave an example of when a customer comes back I want to welcome him from the front door rather than hiding in back room. I spok... read more
Business response:
Congratulations on your new vehicle, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Regards, South Shore BMW/Mini Team
Great service Steve Beals is the best! He is always very helpful and keeps me up to date on what is going on with my car. He is definitely an asset to your service dept.
Business response:
Thanks for your outstanding review, Donna! I'm very happy to hear that Steve was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, South Shore BMW/Mini Team
Great place for service; fast and friendly the staff is friendly and helpful! A comfortable place to wait for your car while service is being done. Making an appointment is fast and easy. I loved the bull dog walking around the show room; so well behaved...and cute
Business response:
Thank you for visiting our service department and for leaving the kind words, Marie. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Regards, Southshore BMW/Mini Team
Great facility and in all respects The professionalism of everyone at your dealership The timeliness of requested work to be done The availability of a loaner In answer to question number 1, I rate my experience as excellent. The computer did not let me choose an answer.
Business response:
Dorothy, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Follow us on Facebook for access to exclusive content! Regards, Southshore BMW/Mini
Work with Maxwell! This Mini dealership is the best dealership I've been to. My salesperson, Maxwell was wonderful to work with. He was really helpful and has gone above and beyond any customer service I've ever received from a dealership. I highly recommend going to visit him if you're looking to purchase a new Mini!
Business response:
Thank you for taking the time to write this great review, Nicole. It is wonderful to hear that our staff at Southshore BMW/Mini was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions about the work that was done please feel free to contact us. Regards, Southshore BMW/Mini Team
They believed me! My motoring advisor listened carefully to what I wanted and needed, remembered what I said, and searched accordingly. I very much appreciated not wasting time on dead ends.
Business response:
Thank you so much for taking the time out of your day to share your experience with everyone, Carol. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Regards, Southshore BMW/Mini
Top-Notch Service Reminders via email, courteous service manager, detailed list of services performed both up-to-date list and reason for visit (battery), sales associate information about 2016 model Minis and technical support.
Business response:
Joan, it is wonderful to hear that our staff at Southshore BMW/Mini was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Southshore BMW/Mini Team
Outstanding dealership!! The overall friendliness and warm attitude of all your staff, from the top management to the service personnel. Visiting your dealership is like visiting a dear friend. Because of your excellence we have purchased now our sixth car. Thank you for taking care of us.
Business response:
Pablo, thank you for taking the time to give us feedback on your latest purchasing experience at Southshore BMW/Mini. We're glad to hear that the team was able to give you an overall positive experience. Thank you for your continued business and enjoy your new vehicle! Regards, Southshore BMW/Mini Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,802 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.