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BMW

4.6

About this business

Location details

955 Aaron Dr., Richland, WA, 99352, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunMidnight to 5:30 p.m.
4.6716 reviews
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Cristoval Larios's profile image
Cristoval Larios 
recommend  Recommended
4 years ago
Vicci Sontag's profile image
Vicci Sontag 
recommend  Recommended
4 years ago

Wayne in Service was so easy and delightful to work with. My husband's bmw gave them trouble after trouble and they communicated with us the entire time. not their fault they had the vehicle a couple days longer than expected. Got home today and Wayne had our car delivered right to our driveway while we were at work. total surprise!! very happy with the service department! 

Denny Carson's profile image
Denny Carson 
recommend  Recommended
4 years ago

Damian and the whole team at Tri-Cities BMW were great to work with. We came from Spokane to purchase our X3 M40i with admittedly a little trepidation about doing a long distance deal. However we were treated with respect and professionalism at every step of the process with out any surprises. Great people, great car, and great deal 5 star all the way. 

Rick Cooper's profile image
Rick Cooper 
recommend  Recommended
4 years ago

Great place no pressure. Miguel was a great salesman. Great staff. Thats why I went back 

Business response:

Thank you Rick! We appreciate your feedback and hope you enjoy your new car! Chris Martinez Executive Manager 

Donald Stewart's profile image
Donald Stewart 
recommend  Recommended
4 years ago

Great people, great selection, streamlined paperwork 

Krista Anderson Hopkins's profile image
Krista Anderson Hopkins 
recommend  Recommended
4 years ago

I highly recommend Miguel Reyna and the team at BMW Tri-Cities! I’ve now purchased two cars through Miguel and he is extremely knowledgeable and offers the best customer service experience. 

Business response:

Thank you Krista! We appreciate the great feedback and hope you’re enjoying your new car. Take care! 

Jacqueline Luna's profile image
Jacqueline Luna 
recommend  Recommended
5 years ago

Best experience! The BMW staff all provided great service. All members are professional and friendly. Miguel and Armando went above and beyond and made the purchase process run smooth. Miguel took his time to explain every feature of my car, which I really appreciate. Thank you again for the great customer service! 

Business response:

Thank you Jacqueline! We appreciate your feedback and hope you’re enjoying your new car. 

Elizabeth Howard's profile image
Elizabeth Howard 
recommend  Recommended
5 years ago

Mandy and the service team always go above and beyond!!! I might not have the newest (or nicest 😉😂) BMW, but Im a widow with three little kids whose family lives across the state...I work full time, yet her service team has always taken care of me aka getting me a rental when my car is in the shop extra time or coordinating with sales so I can pick it up after “service hours” (Leaving work early is not an option depending on the day) Thank you Mandy and team Service BMW!!! You are so appreciated! 

Krista Hohenberg Weeks's profile image
Krista Hohenberg Weeks 
recommend  Recommended
5 years ago

Exceptional buying experience, and such a knowledgeable, professional staff. I highly recommend BMW TriCities! 

Business response:

Thank you Krista! We appreciate you’re feedback and hope you enjoy your X5! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 716 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.