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BMW
- Automotive
- Nashua, NH
About this business
Location details
147 Daniel Webster Hwy, Nashua, NH, 03060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Midnight to 4:00 p.m. |
"Unprofessional Staff is an understatement " I went to purchase a car on Friday 9/20/19. I made it known that I was a cash buyer. After my test drive, I wanted to place a deposit on the vehicle while I talked to my wife, who was unavailable. My salesman went and spoke with the Sales Manager, Val, about processing the deposit. Val responded by berating my salesman for over 2 minutes about how Tulley doesn't accept deposits. I was over 20 feet away and could clearly hear the conversation and could see Val shaking his finger in... read more
"Loaner cars" Has anyone dropped their personal bmw to the service station and upon return saw their persona car was driven for over 200 miles and their are new scratches on the car, candy wrappers in the back seat. This was my experience with Tulley on my x5. It seems they allowed their staff to drive my car or it was used as a loaner car for a week
"Ethics are out the window here...." Purchase and Sales agreement in hand and signed by the dealership and myself. Deposit was collected by the dealership and items placed in the car by me in anticipation of a delivery. I also have texts confirming the deal with Chris Geer and had more than a fair share of conversations to iron out the specifics. Handshakes don’t mean anything. We want your business banter is also just part of the game they play.... Bob M (Preowned Manager) kept talking to me about what a great deal and that... read more
"STAY AWAY! ADMIN WON'T EVEN APOLOGIZE FOR THEIR SCREW UPS." STAY AWAY! INCOMPETENCE ALERT! I actually love the car, love the location, loved everyone up to the point paperwork was about to be signed. As I walked into the cheap-pitch room to sign the deal, I was hit with a bunch of unexpected expenses and the business manager called Scott Doherty said: "I own a BMW and an important part went defective and BMW refused to replace it, so you should get the extended warranty, bumper to bumper, etc...". I mean, can you say anythi... read more
"Poor Sales Practice" On Saturday nov 10th 2018, I received a call from Wendy Mabie asking if I was interested in trading in my x5, on Wednesday nov 14th I communicated with Wendy Mabie that the only way this would occur is if I am able to trade in both cars, which I was told would not be an issue. On the evening of Wednesday nov 14th I went into the dealership and looked at different cars and discussed with the CPO manager Bob Marcoux my current offer, I was willing to put down $X000, and try to keep my payments for both ca... read more
"No BMW Experience, just embarrassment and disrespect" I first off want to say that I "loved" this dealership. Friendly, honest, helpful. And for 99% of my experiences here, that's what I've gotten. Unfortunately as I went to trade-in my BMW for a newer one, the experience was anything but what I would have expected, which leaves me lost for words and in a confused state of how to proceed. I was working with an excellent sales guy in Don Partridge. He was kind, honest, patient, everything you'd expect from the "BMW Experienc... read more
"No BMW Experience, just embarrassment and disrespect" I first off want to say that I "loved" this dealership. Friendly, honest, helpful. And for 99% of my experiences here, that's what I've gotten. Unfortunately as I went to trade-in my BMW for a newer one, the experience was anything but what I would have expected, which leaves me lost for words and in a confused state of how to proceed. I was working with an excellent sales guy in Don Partridge. He was kind, honest, patient, everything you'd expect from the "BMW Experienc... read more
"Very, very bad sell..... "Val Goldenberg" sell manager" They call me to mach the price from different dealerships, Val Goldenberg sell manager, he trying to sell the car 5k over price, after 30days call me again, he agreed to sell the car on my price,again he trying to sell 5k over... very..very bad sell manager, the people working with hem they leaving after 30days. I do not, I do not recommend this "BMW Nashua NH"
I will NEVER EVER purchase anything from the Tulley Automotive Group. My family and I have purchased from Tulley in the past and we will never again. I went in with my BMW that I did not purchase from Tulley and was treated like a third world citizen. I wanted to see about getting out of my lease early, I was told that my two year old car which was $60k new was now worth 35k and there was nothing they could do to help me, they were rude, unprofessional, and did not offer any advice or suggestions. My mom had a used Tahoe she... read more
Business response:
We're sorry that you feel as if we did not treat your fairly. The comments you make, which you have the right to voice, are inconsistent with our reputation. We've been selected as DealerRater Dealer of the Year, Best of Business Award Winner and 2017 Center of Excellence Achievement from BMW. We canot earn these awards by treating people badly or as third world citizens as you state. Does every transaction go well, certainly not, but respect is always shown to our clients. The current value on your vehicle is assessed by th... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,314 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.