This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Nashua, NH
About this business
Location details
147 Daniel Webster Hwy, Nashua, NH, 03060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Midnight to 4:00 p.m. |
They didn't gove me my registration till the 6th day after I picked up the car and never gave my insurance company the info they needed as well and I was driving a car with no registration.
Contact- Jim Beal , if you are in the market for a BMW. He gave me 2 extended test drives and nearly 4 hours of his time. Kudos. I haven't yet made up my mind( finances!) but would shortly buy from these people only.
Worst possible dealership to go to. These people bring a bad name to the brand. I have had the worst experience dealing with their sales managers and everybody else. Before i bought the car everything seemed nice but soon after their service and customer support sucks. I wish i had never bought my X3 from them. counting on 50 days and still have not received my license plates because they s***wed up more than twice and no one has the courtesy to call me and let me know.
Business response:
I am sorry that this has not gone well. I wish I could say that we can operate our business without having things go wrong, and in this case we didn't do a good job of communicating with you, I apologize for that. We contract with a 3rd party to handle our out of state registrations and we have run into a series of problems getting your car on the road. This certainly isn't the norm, and I would like to speak with you to discuss this further. Paul Valle Sales Manager
Brought my 2007 328xi in for a Service Engine Soon problem. They had the car for 5 days to replace the valve sensor and harness. That was fine, took a little longer than expected but fine. Picked up the car and didn't think to inspect the body work because no body work was done in the first place, brought it home and found a big scratch on the lower back driver side of the sedan (side-skirt) !!! Looked like something scraped it like the head of a buffering machine with no pad on it. Called them immediately when I noticed and... read more
Bought my first BMW at Tulley. Have been in and out of the dealer and I haven't even had the car for 6 months. They deceived me regarding the odometer reading told 8000, odometer disclosure 10,000 actual reading over 13,000. They touted the superiority of the run flat tires but never told me in 8000 miles (total 20,000) I would need 4 new tires. Was told it was safe to drive on tires 2mm when the handling was off and car slid on normal breaking when it snowed. Battery died and car had to be towed because unable to jump start... read more
stay away from this dealer it overcharges customers visited to have my blownout tire replaced, I have a road hazzard warranty which I was told would cover everything dealing with my tires and would pay to replace them, it was purchased from a bmw dealer even though my car was ready in 1 hour it took the dealership staff 3 hours to figure out how to file the paperwork also I was told I would need to pay out of pocket expense even though I have a full warranty I was told "that is just what we charge" I contacted the company th... read more
I never expected that I'd spend time talking about a dealership. But this experience is just too incredibly unbelievable that I felt obligated to let everyone know. I thought for location convenience, I'd returned my leased car to Tulley which is only 15 min's from my house. I spent almost two hours there waiting for an army of people inspecting the returned car. I was given a list that my windshield needs to be replaced because it has a tiny dent. I needed to pay for two dents that I am not even sure I was shown where they ... read more
I would avoid this place. I bought a 07 328xi with 17k miles and CPO. When I looked at the car it had just come in off a lease and had not been cleaned. The car was filthy on the outside. I made the deal with the understanding it would be cleaned and go through the CPO process. Last Saturday I spent the day at the dealer. I did all the paperwork and was told the car was just being washed. At 4:30 they bring the car down and it looks like crap. They did wash some of the filth off but not much. With the top layer of dirt off I... read more
Twice I've been disturbed with the take it or leave it attitude of Tulley BMW's Trade-in manager. Once when I took out a lease on a 5 series and once when we thought a 3 series coupe would be a nice addition to the driveway. On both occasions I felt I had been mugged with the trade in price offered being well below the KBB suggested price. I went ahead with the 5 series but I was wiser when it came to the 3 series coupe and backed out. Frankly, a luxury car dealer should be able to handle this aspect of the transaction with ... read more
Business response:
We would like to apologize for your less than favorable experience at Tulley BMW. Although we respect the values listed on KBB as you are aware we cannot always take KBB as gospel. I am sure that we could have renegotiated the trade value to come closer to your expected value. I hope that at the time of your transaction you allowed us that opportunity. If not, we have reevaluated our trade procedures and I believe that you may be pleasantly surprised. Please feel free to contact me any time to discuss your dissatisfaction or... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,314 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.