BMW

Johnny Rocket 

on DealerRater

11 years ago

Sorry but things have to change here. While car dealers lowballing customers on trade is still all too common even in this day and age of the internet and all the pricing information you could ever want, this place goes beyond the norm and is a throwback to the old school days of car sales. We drove down from the Twin Cities to look at a BMW after talking to a salesman on the phone. I had given him the details on my trade and asked him to give me a ballpark figure, it was enough to make us go down and take a look. Fortunatel... read more

rhynomoore77 

on DealerRater

11 years ago

Dont waste your time. Did a car deal with them last year and notified them i wasnt happy with the car a day later and they would not help in any way. Went in to discuss the matter and they wouldnt work with me even though on the phone they said they would. I wanted my trade in back because there wasnt anything else on their lot that i wanted. Now i know their job is to sell vehicles but first should be customer service. Had rather heated arguments with their owner who couldnt care less about repeat business. Turned them in t... read more

snopro12 

on DealerRater

11 years ago

i bought a new f150 ecoboost in march. 4 months later it was heading to the shop with a broken crank shaft. 7000 miles and the motor was shot? i was expecting a crate engine and some sucking up for buying such a lemon. at first they were going to give me a short block. not a chance that would ever be acceptable. long story short lots of back and forth. best they could do a long block and reuse the turbos from the other engine. only took them 3 weeks to put it in too. 3 weekends with out my truck in the middle of summer. they... read more

willie55912 

on DealerRater

11 years ago

I have purchased many cars, so I feel I can give a unbiased opinion. Recently purchased a BMW 3 series. Had my previous BMW at the dealership for repairs. My wife spotted a new car on the showroom floor and became interested in the car. Stood around for a good 10 minutes in front of another salesperson's desk. No acknowledgement, no hello, no can I help you? Finally, Ron came and introduced himself and the experience as follows with the good and the bad: 1. Good-Ron let us drive the car to where we wanted...shopping etc, as ... read more

RippedOffbyZimm 

on DealerRater

11 years ago

I can't put into words how terrible their service center is. My power steering problems should have been a one day repair. It ended up being a NINE DAY REPAIR! I've never felt so helpless in my life. The list of excuses for the time delays included- shipping delays, an all employee meeting, they were sent the wrong part, the manufactured didn't have the part. etc. It was one thing after another. It took 9 days in the summer when they said they weren't that busy. Regardless of what caused the delays, the way I was treated was... read more

Soulcommander 

on DealerRater

11 years ago

Had my car in for repair and asked them to check a repair from another business that I was concerned about. They suggested a spark plug and fuel filter...NOT cheap! Over $400..... Trevor gave me a lecture about not using E85 fuel. I never use any ethanol fuel in my car let alone E85. They told me to run a couple of tanks of gas through my tank. When asked if my car ran better they said yes. When I picked it up it ran terrible just like when I brought it in. Called back was told to bring it in. They had it a short time and ag... read more

SteffanFriest 

on DealerRater

12 years ago

n Oct. 2013 I decided to start looking for a new car. I decided to go with Zimmerman's. I was warned by family and friends not to go there, I obviously should have listened. The car type of car I wanted was a car that was/is good in the snow and also pretty good on gas millage. I was told to go towards the Chrysler 200.. which was on my list of cars I liked. Justin, our sales man told is the car was great in the snow, good gas millage. Well we soon found out that "good in snow" was not the truth. The car doesn't even do well... read more

mobergs 

on DealerRater

12 years ago

This dealership engages in bait and switch practices and they don't follow through on deals. After I purchased a vehicle from them, they lowered the advertised/internet price on the vehicle I bought and left it posted to grab the attention of potential buyers. They admitted they do this on all cars so that they can then direct potential customers to cars that they do have at higher prices. After I called them out on this they refused to fulfill their end of the bargain on our deal. They are not at all trustworthy. Do not do ... read more

sthomsen22 

on DealerRater

12 years ago

BUYER BEWARE!!! This Dealership was absolutely the most corrupt and unethical experience I have ever had. I would never do business with Bob Zimmerman Ford again EVER!!. Be careful because what they promise is not what you wind up experiencing. Please don't let yourself be taken advantage of by Bob Zimmerman Ford or anyone that he employs. They act nice in the beginning but it goes downhill very quickly, especially when you find out you were sold a lie and then they turn a deaf ear. My part is done warning anyone about doing... read more