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BMW
- Automotive
- Denver, CO
About this business
Location details
1040 S. Colorado Boulevard, Denver, CO, 80246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Failed to follow through on inquiry The same vehicle was showing simultaneously on two different Murray locations' inventories. I sent an inquiry to find out where the car actually was so I could set up a test drive. They did call the next day, acknowledged the problem, promised to call back quickly with the real location....and I never heard from them again....
No title for the car they "sold" me In May, 4 months ago, I bought a certified Z4 from Murray. I still do not have title to the car - I have had to ask them several times where it is (they never reached out to me) and keep getting the line, "we've applied for a duplicate from the state." Advice from the dealership was to "keep driving on the expired temporary permit." (What??!!) Now my patience for the title and tolerance for driving around illegally is gone. I told my salesperson that I want the title or my money back by Mo... read more
Business response:
Gary, we truly apologize for the inconvenience with the purchase of your vehicle. We are actively working with you to remedy the situation. Unfortunately due to this being an out of state title, it is taking us much longer than we anticipated. Please give our General Manager, Todd Bondy, a call if you would like to discuss things further with him. 303-759-3400
Worst experience I would not recommend this dealership to anyone. We agreed on a deal and then when we went to finance theybrealized they made a mistake and instead of admitting their mistake and trying to make it right they just said sorry and let me walk out if the dealership. Not even a phone call to apologize or an attempt to repair the damage.
Business response:
We apologize you had an issue during your sales visit regarding finalizing your deal. We are looking into this further with the information provided here and would love to speak with you directly to learn more and resolve any issues that may be outstanding. Please feel free to contact our General Manager, Larry Stanley, at (303) 639-7960.
Service is lacking credibility I wrote a review the other day, but any poor review does not make it onto these pages. I took my BMW in for the first "free oil change", told to me when I bought the car. They re-negged on the free first, saying NO OTHER car dealer does that. They charged me $335 for the oil change, system check and cabin filter. Problems: The check cabin filter light and check engine light was on when I went in. AFTER being charged the $335, both lights were still on a week later AND my receipt was printed on ... read more
Business response:
We apologize you had an issue during your service visit regarding the oil change and other service items. We are looking into this further with the information provided here and would love to speak with you directly to learn more and resolve any issues that may be outstanding. Please feel free to contact Barbara Marin at (303) 639-7944.
Greatexperience Bought my last two cars there. Would not even consider another BMW dealership
Business response:
We are so glad you had a great experience. We really appreciate your loyalty and look forward to working with you in the future.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.3 star rating with 4,336 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.