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BMW
- Automotive
- Denver, CO
About this business
Location details
1040 S. Colorado Boulevard, Denver, CO, 80246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Murray BMW Denver The excitement of buying a new car can become frustrating should there be problems or difficulties between the buyer expectation and the seller delivering. The dealer who can deal with the difficulties to the satisfaction of the buyer is to be complimented. Murray advertised a new X1 but in the packages one package was not included either from BMW USA or in the internet listing. Murray stood behind the error and made good on the missing package component. Therefore, my complete respect and appreciation for ... read more
Business response:
Hi Bernie, Thank you for taking the time to review Murray BMW of Denver. We are glad that our Sales Representatives were able to provide you with excellent service and were able to make good on the missing package component. I would love to speak with you directly regarding your experience. Please call me at 303.759.0277 at your earliest convenience and I look forward to hearing from you. -Edward Freehart, General Manager
Murray BMW - Excellent service My expectations continue to be exceeded each time I take my X5 in for normal maintenance. The service advisory (Enzo) is professional, courteous, and technically proficient. I appreciate their loaner car policy. Their attention to detail gives me confidence in the work. Their professionalism will bring me back for my next car purchase.
Average Difficult to schedule, repairs took longer than stated, Loaner not offered
Business response:
Mary, thank you for taking the time to reach out. We are sorry to hear you did not have a good experience at our store. Please contact Vida Bundy at vidybundy@murrymotors.com and we would be happy to assist you. We look forward to speaking with you!
Murray (Sonic) continues with superb service When Sonic took over Mark's dealership, I expected the worst and have been surprised to be treated to continued wonderful service.
Body Works by Murray Imports Took car in for routine oil service, which was performed as expected. I asked about a recommendation re a ding in my hood, which could likely be repaired by a paint-free ding technician. Body Works by Murray Imports was recommended and I was given a flyer with directions, etc. I spent over an hour driving to/from Body Works in unpleasant traffic only to be told I needed an appointment for an estimator to come out the door to take a look. There was no mention by Murray BMW (or in the flyer) that a... read more
Business response:
David, thank you for taking the time to reach out to us and we apologize for any inconvenience this may have caused you. We hope this does not keep you from our dealership in the future as we would love the opportunity to assist you.
Great Emergency Service Had an oil repair and had to have my X5 towed to the dealership.....they fixed it quickly and provided a loaner without hesitation......Great Service.
Business response:
Hi Donald. We are so pleased to hear that you had a satisfactory visit to our dealership, however your review does not seem to match this experience. If you wouldn't mind updating your review we would greatly appreciate it! Thank you and we look forward to assisting you again in the future.
Poor service, horrible car 2013 X3 with run flat tires. I have spent around $4000 on tires with nails that are unfixable. The tire pressure monitor goes off about 5 times per week so constantly adding air to tires that are fine. Went in for one tire replacement. They found another tire to have a nail in it. When I didn't want them to replace the tire, they must have placed my car at the end of the line for service. I finally got the car 6.5 hours after I dropped it off. It takes 45 minutes to change and balance a tire. The s... read more
Business response:
Hi Lisa. We are sorry to hear about your vehicle troubles and would love the opportunity to speak with you directly. At your earliest convenience, please reach out to Vida Bundy at Vida.Bundy@murraymotors.com. Hope to hear from you soon.
Worst dealership ever! Total disorganization and chaos. Lengthy wait times even with an appointment. Personnel have very little interest or knowledge. Usually have to bring the vehicle back because something.
Business response:
Thank you for taking the time to provide us with feedback from your visit Cathy. It is always our goal to provide an excellent guest experience. When we have failed to do so, we value being notified. We would like the opportunity to earn back your confidence. Please contact our General Manager Bryan Haarhues at 303.759.0277.
minor repair had to return to complete repairs. it happens................................
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.3 star rating with 4,336 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.