BMW

KaylaD 

on DealerRater

7 years ago

"Great staff! " Everyone was so helpful! Shout out to Marc for keeping me in the loop and helping me out. It was a pleasure working with the service center and I trust they will take care of me for future needs. 

SEND2ANT 

on DealerRater

7 years ago

"Its all about courtesy and follow-up" After working with Crown Euro and Lokey MB, I met Gary who offered a car that didn't fit my needs. He followed up with another option after a few days later. The fact that he didn't give up, nor forget to reach out, was the reason I chose Ferman BMW over the others. Another factor was the clear, concise and speedy paperwork process handled by Erin. Cars can be similar in many ways, but the way you are treated, as an individual, is ultimately why one dealership is chosen over the other. 

tlmiller 

on DealerRater

7 years ago

"Service was done quickly and correctly " Service was done surprisingly quickly and the car also got washed. What more can I say? The waiting area was clean and restroom, too. Ok 

zitahanak 

on DealerRater

7 years ago

"Amazing!" Alex made my shopping experience fun and exciting. He was also very helpful explaining everything. I would recommend him and Ferman BMW of Palm Harbor to anyone. Great service! 

Badger007 

on DealerRater

7 years ago

"Best experience ever!" Having purchased over 20 vehicles over the years, this was my first one with BMW. This was essentially an internet purchase with one visit to the showroom. I dealt with Charlie Fenrnandez 99% of the time. I can unequivocally say that he has been the BEST car sales professional I have ever dealt with. He was responsive, honest, detailed and professional. His expertise in the BMW brand is outstanding. Even after the sale, he called me to see if there was any questions we had. I cannot say enough of him.... read more

chrgdup 

on DealerRater

7 years ago

"#1 BMW service department in Florida" Douglas Wilder in Service deserves an award - my first time servicing my BMW i3 at Ferman BMW and Douglas took great care in writing up my service needs, keeping me updated on my car's status, and providing that extra touch of customer care that most other BMW service departments don't provide. Kudos to Douglas in the service department and Ferman BMW. Highly recommended!! 

joedene.miller 

on DealerRater

7 years ago

"Great experience, thank you!" I haven't purchase a car in nearly a decade. I knew going to the dealer I had an "idea" of what i was looking for. Mark came out and was very friendly and knowledgeable. He was able to narrow my choices down with me based on what I explained and wanted and needed. Mark listened to my every word and helped my find "my" car after going though the inventory of those 3 cars. Mark was a genuine salesperson. I didn't feel pressured I felt at home in my new Mini. Even in those late hours Mark still to... read more

uno2005 

on DealerRater

7 years ago

"Always outstanding service. " The people at Ferman Mini are always very professional and make a stressful process quick and painless. My salesperson Ryan, is incredibly informative and I feel that I always walk away with a wealth of knowledge and information about my car. 

GARYOCAL 

on DealerRater

7 years ago

"2016 435" I just picked up my new Bmw from Robert, Very Happy with the sale and the dealership, I will definitely be back when it’s time to trade.