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BMW
- Automotive
- Palm Harbor, FL
About this business
Location details
31400 US Highway 19 N, Palm Harbor, FL, 34684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Great Customer Service " Very friendly. Explained what was done and anticipated services within the next few months. Did not keep me waiting long. Was fair with the amount of time it took to service my vehicle.
Business response:
Thank you Michele for your review!
"Excellent Quality Service" Purchased a certified pre-owned vehicle from the dealer. Excellent quality service. Transparency in details and record history. Smooth process. Overall, very satisfied with the purchase. Will return for service appointments. Thanks BMW Ferman!
Business response:
Thank you for your review!
"2nd car taken to Ferman BMW" One of the best guest service locations, very comfortable place to wait for service. The wait goes buy quickly because the guest center is so accommodating.
Business response:
Thank you for your review!
"Excellent service " Stefanie had defective door molding replaced that I notified the dealership of the defect shortly after buying my car new. I was promise That the molding would be fixed by at least three other Ferman Service Advisers but they never followed through or documented my complaint. I showed Stefanie old text messages that I had saved from previous advisers promising to fix the issue. Stefanie got the defective door molding fixed along with other scheduled maintenance. I will ask for Stefanie from now on when b... read more
Business response:
Thank you for your review!
"Great Experience!" Steve has great customer service skills. He was very patient, and explained everything. As a new BMW car owner he even went above, and beyond showed me every little feature the car had, and how to use them. I was dreading car shopping, but Steve made it very easy! Thank you!
Business response:
Thank you Cheryla for your review!
"Quality personnel and personalized service" Friendly staff focused on your needs. Charles Fernandes handled most of my transaction and he was outstanding and is a real asset to your dealership. He is non-pressure but effective. He really follows up with the customer. Great experience.
Business response:
Thank you for your review!
"Recalls" I originally purchased my BMW st Ferman’s and returned because I had two Recalls. I have written a review about this previously but can only say that my service person was wonderful and it always is at Ferman’s.
Business response:
Thank you for your review!
"Douglas at Mini" Douglas at mini service was very responsive and great to work with. He explained everything very clearly and kept me apprised of the status of my service.
Business response:
Thank you for your review!
"Service Maintenance. " I've been having all my Minis Serviced There since 2008. I'm on my 3rd Mini. They have Always Done a Great Job. Thanks.
Business response:
Thank you for your review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 7,570 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.