BMW

jim.allen.cox 

on DealerRater

7 years ago

"Superb!" Scheduled my service appointment online with ease. We were greeted in the drive and Darlene did a super job of taking care of us. Our car was washed and vacuumed. Very pleased!! 

LBOGLIONE55 

on DealerRater

7 years ago

"Yearly service & recalls" Everything went perfect for this service. The recalls ended up being minor. Darlene kept us updated on the status of our service with Mini, plus the windshield replacement. 

Eurofan 

on DealerRater

7 years ago

"Good experience" I gave it a four star, only because our vehicle was scheduled in and dropped off, but still took time to be looked at. Other than that, our service was great. I would rather bring my vehicle in as soon as someone can look at it and not think the worse, since it's just sitting there. 

isayyasi 

on DealerRater

7 years ago

"Wonderful Experience" I have been servicing my Mini for years with Ferman so it was only natural for me to look here when it came time to purchase. Among the incredible variety of inventory I was able to find exactly what I was looking for. All of my questions and concerns were promptly addressed. I was taken care of the minute I walked through the door. I will be back for many years to come! 

profcsw305 

on DealerRater

7 years ago

"Buying a car and service." They are courteous, honest and quite helpful. They walk you through the process making you feel comfortable and at ease. Whatever concerns you may have, were addressed quickly and courteously. The team Matt Cero, Darlene and Paul the manager in the service department care about their customers. They made me feel like I was the only customer they had to deal with and worked through every concern I had with patience, understanding and respect. Buying a car is stressful enough and make sure that you ... read more

HunterB13 

on DealerRater

7 years ago

"A+ Experience with Kenny, Robert and Alan!" I’ve been to a couple of dealerships around the Tampa area and my experience at Ferman BMW exceeded the rest. Kenny, Robert and Alan stewarded us through the buying process not with pushy sales tactics, but with knowledge and recommendations that allowed us to arrive at the right car choice. Pleasant, professional and informational experience all around. We will be back for our next vehicle. Thanks guys! 

queensgirl77 

on DealerRater

7 years ago

"Excellent Service!" Cesar went above and beyond to ensure that my experience was excellent! I would highly recommend Ferman BMW! Cesar is a valuable asset to this dealership. 

maggied 

on DealerRater

7 years ago

"2nd BMW From Ferman" This is my second BMW from Ferman, and working with the same great guys. I called on the way over Friday afternoon, spoke with Kenny and told him what I was looking for. By the time I arrived an hour later, Alan, Karl and Kenny had vehicles waiting for me, with quotes ready to go for test drives. The Team works together to get the job done and they make it seamless. The car I wanted was going through the CPO process in service, but they had it ready for me to pick up the next morning. Scott and Robert d... read more

LisaMarie 

on DealerRater

7 years ago

"Blown away by AWESOME customer service experience!!" Can’t express enough HOW appreciative we are for the EXCEPTIONAL customer service we’ve received at Forman Mini … especially from Marc Youngsma!! Thank you!!