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BMW

4.5

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

865 E Stone Dr, Kingsport, TN, 37660, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.5578 reviews
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Dred's profile image
8 years ago

Rick Hill Mercedes They did a great job when I bought the car and for subsequent servicing. 

John's profile image
8 years ago

Mr....... Love the car............................................................................................................................. 

Denise's profile image
8 years ago

Rude and uncaring staff, the deadest dealership I've never seen a Mercedes dealership so empty , I've bought cars at Mercedes dealerships in Knoxville and Atlanta and they're always full of customers buying vehicles. I don't know how Rick Hill stays in business, the salespeople look bored and uninterested in making a sale. They look miserable. Everyone I know shops out of town because the customer service is so bad. I just wonder if Rick Hill is even involved with his business, if he only knew how much money and business he ... read more

Car Shopper's profile image
Car Shopper 
9 years ago

Purschase elsewhere!! Just as the first time I tried to deal with these people, no professionalism or willingness to work with you. Experiences like this is why I drive to Knoxville for a much better experience. When a Sales representative doesn't keep an appointment, that tells everything about their character and professionalism! Please purchase elsewhere for a much better experience. 

Eric's profile image
9 years ago

Sales staff lacks knowledge and people skills I tried posting this review once today and it has somehow disappeared so I'm writing it again because I feel so strongly about the negativity of my experience. I recently visited Rick Hill Imports to buy a Porsche. I walked around the lot (where I was the only customer in sight) for about 15 minutes before a salesman finally came out to see what I wanted. I started asking questions about a particular model and the only response I got back was "I don't know". As it turned out, I k... read more

Eric's profile image
9 years ago

Poor sales attitude I was recently at this dealership shopping for a porsche. Once i got there, i had to walk around the lot for approximately 15 minutes before a salesman came to talk to me. The salesman didn't shake my hand or ask my name. I asked about a particular vehicle and he knew nothing about the vehicle. In fact, I knew more about it than he did. I asked for his best price and he went in to ask "someone". After approximately 10 minutes, he came back and quoted the sticker minus $1000. I took all that to mean that m... read more

Donna Reid's profile image
Donna Reid 
9 years ago

Repair work on BMW X5 Karen was very pleasant & helpful. I truly appreciated the loaner car and then having the young man deliver my car back to Greeneville. The repair work was well done. 

PQ's profile image
9 years ago

Thanks Thanks for all you do!! We really appreciate this dealership, they are special. 

Lynn's profile image
9 years ago

Blissful I had a wonderful buying experience with Mercedes-Benz of Kingsport. The sales person was very helpful and very knowledgeable. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 578 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.