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680 N Main St, Doylestown, PA, 18901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Service and wash😄" Concerns were attended to immediately without an appointment and complimentary wash is always appreciated! Staff were courteous even tho there is way too much paperwork involved in the tiniest sale or service!
Business response:
Thank you for the 5-star review!
"Exceptional customer service" The service department at Thompson has gone above and beyond for me after my car had an issue while I was in NC. The car could not be driven back to Bucks County so they have assisted me in ways I couldn’t have imagined!! Andi Glassmyer deserves a huge shout out and ty to my salesman, Steve Borghi for connecting us!
Business response:
We appreciate you taking the time to leave us this review. We will pass your kind words along to Andi and Steve!
" Bought a Used BMW X.3" Norm Marrazzo was my sales person and he was extremely helpful and letting me get to know the vehicle how it handles how it runs our drivesAnd all the costs that I would incur he was very thorough about the vehicle and helped with the financing and the price of the car and we worked out a deal that fit both of us
Business response:
We hope you are enjoying your X3! We will share your review with Norm!
"Routine service " We had new seatbelts ordered and installed in our 228xi. We really love the convenience of the valet car pickup service and any problem is always taken care of properly and promptly.
Business response:
Thank you very much for your kind words. We hope to see you again in the future.
"Great Experience" Just purchased the 2019 X5 and Jayne couldnt have been any nicer to deal with. She put up with me for almost 2 years of deciding, thanks Jayne. Everyone at Thompson has been great to deal with.
Business response:
Thank you for your kind words! We will share this with Jayne.
"service" Always an excellent encounter Service done right and on time. Loaner or pick up provided is the icing on the cake. Always use Thompson for my BMW
Business response:
We are thrilled to learn about your 5-star experience!
"Prompt, thorough, convenient" My 2011 BMW X3 had to be towed to Doylestown from Pennington, NJ. The repair was undertaken promptly despite late Monday afternoon delivery. John MacDonald coordinated the work and reassured us that the emission system repair was still under warranty. That was huge! Our friendly valet return driver managed to beat a storm system to get the car back early Thursday, the quickest turnaround possible given the repair. Thanks to all for keeping me up and running!!
Business response:
We are thrilled to learn about your experience and are happy to have been able to assist you in getting your X3 back in top working condition.
"Total professionals!" All the service people are very helpful and try their best to prevent any major interruptions to your daily routine. Appreciate the communications from Matt Turnball who is my assigned Thompson service associate.
Business response:
Thank you for the 5-star review! We will share your kind words with Matt.
"Warranty service" The work on my vehicle was completed early. When I came to pick it up, my vehicle was clean and all work was performed satisfactorily.
Business response:
Wonderful to hear! Thank you for taking the time to leave us this review.
BMW has a 4.6 star rating with 2,919 reviews.
BMW is closed now. It will open at 8:00 a.m.