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BMW

4.6

About this business

Location details

680 N Main St, Doylestown, PA, 18901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.62,919 reviews
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Barbara's profile image
Barbara 
6 years ago

"Car Purchase " Jayne was fabulous. Really had no intention of buying a car when we went to the dealership. Just went for fact finding. Jayne worked up a great price and reasonable trade for my car. Brought the car in with low tire pressure and Joe Young personally took care of it Great service 

Business response:

Barbara-Thank you for sharing your 5-star experience with us! We appreciate your feedback and will share your kind words with Jayne and Joe. 

EzP's profile image
EzP 
6 years ago

"Full Car Detail" Had my grandpop's full car detailed. Thompson did an amazing job. The looked fantasic and had even the same new car smell like it just came off the lot. I won't be using anyone else to clean my car but Thompson Lexus. 

Business response:

Thank you for sharing your 5-star experience with us! We appreciate your feedback. 

PETERARTHURPHOTO's profile image
PETERARTHURPHOTO 
6 years ago

"Service" Do you always check my car and let me know if anything needs to be done to maintain the quality of what I expect. My tires need to be replaced, and they were. You always take care of my car As if it were your own. Thank you 

Business response:

Peter- Thank you for your kind words! We appreciate you trusting us with the service of your vehicle 

ABOWMAN9505's profile image
ABOWMAN9505 
6 years ago

"Always a good experience!" Service was superior- timely assessment if needed repairs, comparable cost of service, and the car was repaired and returned quickly. Always a great experience! John MacDonald’s customer service is unmatched! 

Business response:

Thank you for your kind words! We appreciate you trusting us with the service of your vehicle. We will share your kind words with John. 

mikewilkinson1's profile image
mikewilkinson1 
6 years ago

"Great Experience " Very smooth and easy process. Got a great deal and Alex Simpson made it easy. His knowledge about BMW models is excellent. Allowed me to make a buying decision without pressure. Would definitely recommend Thompson BMW to friends and family. 

Business response:

Mike- Thank you so much for this awesome review! We couldn’t be happier that ALex provided you with a great car buying experience, we will share your kind words with him! Enjoy your new vehicle! 

LPENGE's profile image
LPENGE 
6 years ago

"highly professional with everyone" I have said this a few times already in answering your surveys. You can put this in a commercial. I had a good friend say to me when I first bought my X1 that I should take off the Thompson BMW sticker in the back of car. I said Thompson has been VERY good to me. I would not think of taking off the sticker. Therefore, that in itself says a lot about your dealership. I drive it around with it on so people can see it. Kudos to you. Lou Penge 

Business response:

Thank you for your feedback! We truly appreciate your loyalty to Thompson and look forward to continuing to work with you in the future. 

MIKEWOOD1's profile image
MIKEWOOD1 
6 years ago

"Alex is doing a great job at the service desk." In the future please mention which visit you are requesting feedback o . I have several vehicles. I am commenting on my 2016 x5M service visit. 

Business response:

Mike- Thank you for sharing your kind words with us! We will share this review with our Service Team. 

BPUTZ5's profile image
BPUTZ5 
6 years ago

"Always striving to provide excellent service " Matt Turnbull has been taking care of us & our vehicles for about 12 years now... He is incredibly responsive & thorough. Even when the new is not ideal he guides us through the process as flawlessly as possible... All this with a home town, down to earth, know your customer kind of energy. Having family IN the auto industry I know if what I speak... this guy is GOOD & The quality of work on all our family vehicles has been superb. 

Business response:

Thank you for your kind words! We appreciate you trusting us with the service of your vehicle. 

Laura's profile image
Laura 
6 years ago

"Outstanding!" Highly recommend. Had an excellent experience purchasing a used vehicle from Thompson BMW. No games, over the top customer service, friendly, professional. Exceeded my expectations. 

Business response:

Laura- Thank you for sharing your 5-star experience with us! We appreciate your feedback. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,919 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.