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BMW

4.6

About this business

Location details

680 N Main St, Doylestown, PA, 18901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.62,919 reviews
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JayRothberg's profile image
JayRothberg 
6 years ago

"Annual inspection routine and small repairs " I have no complaints Thompson did a great job would recommend for bmw work anytime. Appreciate the quality of the repair. The valet service is especially helpful. 

Business response:

Thank you for sharing your kind words with us! We will share this review with our Service Team. 

JLITTLENAZ's profile image
JLITTLENAZ 
6 years ago

"Service " I was highly satisfied with my experience at Thompson BMW, everyone was so friendly and helpful with the concerns I had. As I was waiting for my vehicle, the sales team was excellent and extremely helpful with listening what I was looking for and interested in. When the time comes to make another purchase of a BMW, I will for sure come to Thompson for my first choice. Overall I was impressed by everyone and I know how much work goes into making a customers experience the best and making them come back again as I w... read more

Business response:

Thank you for this outstanding review! We appreciate your kind words and will share them with our team. We look forward to seeing you again. 

DGROSS1's profile image
DGROSS1 
7 years ago

"satisfaction" I found the entire experience from entering the service center through conclusion excellent.. everyone was very courteous as well as informative. I could not ask for more. 

Business response:

Thank you for sharing your experience! 

TVERRICHIA's profile image
TVERRICHIA 
7 years ago

"Gwen was very helpful and accomodating." For this service, I could not give a 5 star rating because the person who checked me in the morning of my appointment was asked in addition to what was scheduled service missed adding a replacement of the battery key and the windshield wipers. 

Business response:

Thank you for the feedback. We will use this as a learning opportunity to improve our service. 

///M's profile image
///M 
7 years ago

"Excellent customer service once again !" Laura Zimmerman goes above and beyond to address and accommodate all her customer’s needs. The quality of the work is second to none. If your BMW needs service, this is the place. 

Business response:

Thank you for your kind words. We will share them with Laura! 

JBNYPA's profile image
JBNYPA 
7 years ago

"Great organization with great employees" We have been buying our cars and servicing them at Thompson for many, many years and trust them to do.what we need done efficiently. 

Business response:

Thank you for trusting us with the service of your vehicle. We look forward to seeing you again soon. 

Lesc86's profile image
Lesc86 
7 years ago

"excellence" i basically did the whole deal over the phone. when I got to the dealership the guys had everything ready for us. couldn't have asked for a better experience 

Business response:

Thank you for sharing your 5-star experience with us! We appreciate your feedback. 

Tjfpa's profile image
Tjfpa 
7 years ago

"Always professional and helpful" You hear all kind of horror stories of people dealing with the service departments of the car dealer. I tell them to see my friends at Thompson! They have always been helpful and accommodating in spite of my car being purchased at another dealer. My cars only go to Thompson! Dan is awesome! 

Business response:

Thank you for this lovely review! We look forward to seeing you again! 

CGBONES's profile image
CGBONES 
7 years ago

"Thompson is excellent " Always great service and people are friendly Would recommend Thompson to buy and service a car. Loaner cars are new and clean. Love my car 

Business response:

Thank you for taking the time to leave us this review! We appreciate your kind words! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,919 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.