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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I cannot say enough good things about the excellent..." I cannot say enough good things about the excellent customer service experience that Alan Solis, one of the Service Advisor of BMW of Austin, gives us!!. His services are always sufficient and delivered with a smile! I love getting service from him, he certainly makes your business shine. We had an issue arise with our X3 last week that he handled with his usual graciousness. My car's service was completed very quickly as promised. I would love to see him get recognize... read more
Business response:
You're so welcome, Judy! We're thrilled to know that Alan's superb service keeps you coming back! We'll be sure to share your kind words with him. We look forward to working with you again.
"Back for the 3rd one!" My 3rd BMW from Mike and the BMW Austin team, still the best customer service in town. Professional service and i never felt pressured as with some other brands and dealerships.
Business response:
Thank you for the excellent review! We're thrilled to see that we stand out among the competition! Congratulations on your 3rd BMW; we look forward to your next visit!
"Great Service!" Troy Massey and the entire team at BMW of Austin are fantastic and I highly recommend them. If you are in the market for a car, you must visit Troy and his team. You will not be disappointed.
"Excellent customer service, knowledgeable, respectful,..." Excellent customer service, knowledgeable, respectful, professional, organized, empathetic, and willing to negotiate. Highly recommend to others looking for a new or used vehicle in Austin.
Business response:
We are delighted to know of your strong recommendation, Jason. Thanks for sharing! Let us know if we can do anything else for you. We are always happy to help.
"BMW Austin!! 2 thumbs up 👍🏽👍🏽 Great atmosphere! Great..." BMW Austin!! 2 thumbs up 👍🏽👍🏽 Great atmosphere! Great service! Great team! Thanks Charlie! He was my salesperson! He was Amazing! And very patient making sure that my purchase was perfect... and it was!!!!
"Great experience. Great salesman" I have bought more than 20 cars from Troy Massey at BMW of Austin. He is the best there is. The dealership is in a class by itself. Highly recommend Troy and BMW of Austin
Business response:
Thanks for you business, Mark! We appreciate your strong recommendation for Troy. Please let us know if we can do anything else for you. Our team is always happy to help and we welcome you again.
"Shout-out to Charlie Baze" Let me preface by saying that Charlie Baze is not your typical car salesman. I purchased a BMW from him after many months of shopping for a new car in the Austin area (and beyond), and a major reason why I ultimately bought a BMW from Charlie is because he takes a genuine and thoughtful approach to meeting, and anticipating, his customers' needs, and keeps the fun and excitement of car buying alive by abstaining from high-pressure sales nonsense but rather focusing on showing options, let the cust... read more
Business response:
Thank you for the five-star review! We truly appreciate hearing about your experience and your feedback. It's great to know that you were well taken care of throughout your entire experience. If there is anything else that we can do for you, please let us know.
"Shout-out to Charlie Baze" Let me preface by saying that Charlie Baze is not your typical car salesman. I purchased a BMW from him after many months of shopping for a new car in the Austin area (and beyond), and a major reason why I ultimately bought a BMW from Charlie is because he takes a genuine and thoughtful approach to meeting, and anticipating, his customers' needs, and keeps the fun and excitement of car buying alive by abstaining from high-pressure sales nonsense but rather focusing on showing options, let the cust... read more
Business response:
Thank you for the five-star review! We truly appreciate hearing about your experience and your feedback. It's great to know that you were well taken care of throughout your entire experience. If there is anything else that we can do for you, please let us know.
"Mike Hanaway made my experience easy. I appreciated his..." Mike Hanaway made my experience easy. I appreciated his honestly, respect for my time and knowledge. I was able to feel confident and comfortable with my purchase as a result of this experience.
Business response:
Thank you for the five stars! We're so happy to know that Mike's exceptional service made you feel so welcomed and at home. Congratulations on your purchase; please come back at any time.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.