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7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Very pleased with sales and service at BMW of Austin" We have been customers of BMW of Austin for over twenty years, and have purchased three cars from them. Mike Hanaway is an honest and informed professional who has made sure our experience with each purchase was exceptional. The service staff, after the sale, have provided courteous, timely, and effective care for all of my BMWs. I've never been tempted to go anyplace else.
"excellant experience" Mike Hanaway with all my questions over 4 weeks of research and going through each available option. This is the4 the BMW that I have purchased. i have p
Business response:
Hello there, Thank you for reviewing us and congratulations on your new BMW. It was nice doing business with you and please reach out if we can assist you in anything else. We wish you all the best.
"Best dealership in Austin" I visited several dealers in Houston, Austin and in between. Of the 5 dealers I visited, Austin had the best response, the best inventory and the best prices. Mike Hanaway efficiently answered by questions and concerns. If you are looking for a new BMW, don't pass up an opportunity to visit BMW of Austin.
Business response:
Hello, Thank you for sharing your great experience with us. We love giving our customers a 5-star service with the best deal possible. Your rating means a lot to us, and we welcome you back anytime. Please reach out if we can assist you in anything else, and we wish you the best.
"Best Car Buying Experience and Dealership" Mike Hanaway and Josh Wheelock combined to make the best BMW and car buying process that I have ever had. This is my 4th car to buy from BMW of Austin and if I could afford more I would buy a few more. I'm sorry they do not sell trucks because I need one and BMW sales and service are second to none. I have purchased other non-BMW cars from other dealers in town and you figure out pretty quickly the meaning of customer service when you go for your first service and BMW never disappo... read more
Business response:
Thank you for taking the time to leave us a positive review and rating. We are happy to know that Mike and Josh helped make the best car-buying experience for you. We are also glad to know that you are a loyal customer and that you have bought 4 vehicles with us. It is great that you appreciate the customer service and we truly hope that you will continue to visit us in the future! Have a wonderful day!
"BMW Austin" BMW Austin is a wonderful place to find a new car at. The whole crew is outstanding, especially my long-time salesman, Troy Massey - maybe the best in the business.
"Mike Hanaway is the best BMW Sales Executive at BMW of Austi" We had the best car buying experience at BMW of Austin, we meet the best Sales expert he made our experience so surreal. Mike was patient, caring, knowledgable and attentive. Mike and the entire team was awesome, we will always recommend Mike and team to all family and friends. Thank you Mike I'm still enjoying my new car.
"Highly recommend BMW of Austin and Charles Emmanuel" Charles helped me trade in my Mini and get a pre-owned bmw; I enjoyed the whole experience and my new car a lot. You can feel that Charles were really going out of his way to make sure you get exactly what you want and enjoy the driving with bmw vehicle.
"Highly recommend BMW of Austin and Troy Massey " Troy was not 'pushy' and helped me find the right vehicle that was best for me. He was professional and patient with my questions and decision making. I highly recommend Troy, Josh, Ian and this dealership. I love my new BMW! Thanks Troy!
"Unparalleled service for over 15 years" Andy Hathaway and Scott Liedtke have helped me for 16 combined years at BMW of Austin -Andy, the first 12, Scott for four now. They - and the entire service support team - are unfailingly professional, polite, and caring. How many companies keep service advisers that long these days? I'm treated with kindness, thoughtfulness and amazing product knowledge every single time I visit. It is never an inconvenience to go BMW of Austin - with their comfortable waiting area, theater, coffee a... read more
BMW has a 4.6 star rating with 4,851 reviews.
BMW is closed now. It will open at 8:30 a.m.