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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great sales & financing experience " Troy & Josh we’re amazing. Really went out of their way to make sure I had a great sales experience. Highly reccomend them to new clients. I have worked with both on several purchases & they always go out if their way to make sure all is perfect.
"Easiest car buying experience" We recently purchased our BMW with Troy Massey and must say that this was the easiest car buying experience. Not only is Troy prompt with responses and knowledgeable, he does what he can to work with his clients and goes above and beyond as a sales consultant. Andrew, the BMW genius, was also great and extremely helpful. We had our two little ones, a toddler and an infant, and even our little ones were entertained at the dealership due to their charm. Before purchasing, like any other buyer, w... read more
Business response:
Hello, We are thrilled to learn that you had a great car buying experience with us! It's great to know that Troy and Andrew provided you with great service and helped to make the process easy. We value your business and look forward to seeing you again!
"Excellent inventory, excellent service " I was in the market for a new 4 series, specifically the 440i. Needless to say, I was looking for a good deal. After looking at a few other BMW dealerships and their online inventory, I came across BMW of Austin and boy am I glad I did. They had several models in stock not to mention the one I ultimately chose. I was able to easily get in touch with their internet sales manager and he was excellent. I got the exact car, trim level etc that I wanted And he was very informative and hel... read more
Business response:
Hi, It is great to hear you had a great experience working with our Online Sales Team. If you have any questions or concerns please do not hesitate to reach out to us. We appreciate your recommendation and we look forward to seeing you again. Congratulations on your new BMW!
"I'll be back!" Troy rocks! This is my second car from him. Super easy and love my new 440 Gran Coupe! Josh was also great. These guys made the entire experience perfect! Thanks guys!! Brian A
"Happy yet Disappointed" It would have been great but after a week of driving my brand new car problem arise. Drivetrain malfunction and had to get towed from home to the dealership where I purchased it.
"Extremely pleasant experience!" We were in the market for a new X3. Everyone we met during the process, and in service afterwards, was excellent. They kept all their promises, and also took good care of us when a warranty issue came up after the purchase, by quickly repairing the problem and providing a loaner car. This is a highly professional place, and people there are really nice, and not too pushy when going through the purchase/business office procedure. Highly recommended!
"Great experience with Troy Massey!" We don’t have enough great things to say about the BMW dealership and Troy Massey. Every single person we’ve encounteted at the dealership has been friendly, knowledgeable, and helpful. Troy Massey let’s the cars sell themselves! We’ve purchased two cars from this dealership and had great experiences start to finish with both. We’ve been to many other dealerships and never experienced service like this. Working with Troy Massey has been a total pleasure and we wouldn’t want to work with a... read more
"Smooth and quick " Troy Massey is top notch! We’ve been dealing with him for a few years now, and he has always gone beyond what he needs to do!! I would definitely recommend Troy and BMW North Austin! SB
Business response:
Hello, Thank you for sharing the kind review! We are very glad to learn that Troy could take care of you and keep the experience professional and efficient. We appreciate your business and invite you to return!
"Fantastic Car Buying Experience" Best Dealer ship in Town - Hands Down! Great Experience at BMW of Austin, Low pressure sales, Team is there to help and fit you with the Right Car. Troy Massey was our Sales Rep. Can't say enough nice things about Troy- Extremely professional and friendly.
Business response:
Thank you for sharing your comments. Our team always wants to make sure that our customers find the car they need at a fair price. We appreciate your business with us and invite you to come back!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.