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BMW

4.6

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

7011 McNeil Dr, Austin, TX, 78729, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,851 reviews
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Andre's profile image
7 years ago

"BMW of Austin" Great and fast service by both Charlie Brown salesman and Jess his manager. I come in and they help me and explain to me very clear what I am looking for from beginning. Also the specialist Josh is wonderful, when I pick up my car he go over every detail of the car. Thanks Andre 

MH1996cargal's profile image
MH1996cargal 
7 years ago

"Professional and thorough team" From our Day One drop-in visit with Troy Massey to finalizing our 2018 X5/50i purchase two weeks later, with both Troy and Josh, our experience with BMW Austin exceeded our expectations. (As a long term Lexus/RCF fanatic, it was a big leap over for me.) They provided incredible, professional services throughout the purchasing process. Troy was great in helping us select the perfect vehicle that included a long list of "must have" features. Josh provided a thorough overview of the vehicle and ... read more

Renee Weller's profile image
Renee Weller 
7 years ago

"Great Customer Service ALWAYS!" I am a loyal BMW girl! First because I have loved every BMW I've owned. Secondly, because the staff at BMW of Austin on McNeil Road are awesome. Charlie Baze, Internet Sales Mgr., was incredibly helpful, knowledgable, kind & patient with me. It's the first time I have leased a BMW and Charlie helped me every step on the way. Josh Wheelock worked with me on the Financing. He was patient and helpful as well. Last but not least, Scott Liedke my Service Advisor for the past 10+ years is totally a... read more

yazziek's profile image
7 years ago

"Everyone was friendly and helpful" Most issues resolved except for the most recent. My contract, on the original contract, the print was light so a new contract (second copy) was made which had a darker print and was easier to read. However when I received the second copy of my contract I noticed that the length of my maintenance coverage was not the same as it was on the original contract (1st Copy) The original copy (1st copy) was 5 years and 75000 miles The 2nd copy is for 3 years and 36000 and I financed the BMW for 5 y... read more

NewX2ers's profile image
7 years ago

"Best car-buying experience" We decided that our 6-year old BMW Sportwagon had served us well and it was time for an upgrade. We “built our own” X2 on the website a hundred times, as you do, before exploring some numbers on USAA’s site. Mike Hanaway contacted us right away, and we stopped dreaming and made this happen. Mike is so easy to talk to. We walked away from the ordering process understanding everything and being excited about our new car. He kept us informed of every step in the process. Upon delivery, Josh Leggett ... read more

dvb0415's profile image
7 years ago

"Purchase of 2018 BMW 440i Coupe from Mark McDaniel" Outstanding sales experience with BMW Austin. Mark McDaniel was just great. No pressure, answered all our questions and the dealership treated us fairly on trade in and sales price. Would definitely recommend them and even more so recommend Mark. 

Pinotchick's profile image
Pinotchick 
7 years ago

"Loving my 2018 X2 " This is my 2nd BMW after purchasing and owning an X1 for the past 5 years. The buying experience was easy, fast and working with Troy Massey was GREAT - on both purchases! He listened to my needs, offered suggestions without any pressure, answered all my questions and was patient with my negotiation and buying decision. If you're in the market for a new BMW - make an appointment with Troy!! 

2019X3's profile image
7 years ago

"Excellent buying experience!" We experienced a very warm and friendly greeting from Mark McDaniel when we entered the dealership. He worked with us, very patient, showing us the SUV'S and answered all of our questions. We returned a few times and was very pleased with our experience. We are very happy with our BMW and would recommend the dealership to our friends. Our test drive with Mark McDaniel and Andrew Reeves and their explaining and showing us the features of the vehicle, made our decision for BMW. 

Lowlock48's profile image
Lowlock48 
7 years ago

"Wonderful customer service" Mike Hanaway and the staff at Austin BMW were very helpful and customer driven. My wife and I were overwhelmed by the excellent custoner service. We will definitly return for future purchases. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,851 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:30 a.m.