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BMW

4.6

About this business

Location details

7011 McNeil Dr, Austin, TX, 78729, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,851 reviews
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C'est Chic's profile image
C'est Chic 
7 years ago

"Straight-shooting, no-hassle experience" This was one of the easiest car-buying experiences I can recall ... and I've had more than a few. Mike set up convenient test-drives on the two cars we were comparing; was persistent in finding us the color/features combination we were looking for and provided a no-pressure purchasing environment. Couldn't be happier with the car or the buying process. Don't recall making contact with Sean Weaver (below), but Mike Hanaway and Brett Swanson were a pleasure to work with. 

Business response:

Hello, Thank you for sharing your recent car buying experience with us! We are thrilled to hear that Mike and Brett were a pleasure to work with and that they went above and beyond to ensure that your car buying experience was a breeze with no pressure, no hassle, and straight-to-the-point. Congratulations! We look forward to being able to serve you again in the future. Please don't hesitate to contact us if you need any further assistance. 

Auto,Gudi30's profile image
Auto,Gudi30 
7 years ago

"New Purchase" On November 21, 2018 I purchased a BMW X2, I been dealing with BMW of Austin since 2001, This was my 4th purchase. I enjoyed dealing with Mike Hanaway all these years. No pressure, and he understands my needs perfectly. Also the service on all the cars was always to my satisfaction. 

Business response:

Hi there, Thank you so much for the great review! Congratulations on your new BMW X2! We truly appreciate your business and loyalty. We hope to see you again in the future! 

renzoups's profile image
renzoups 
7 years ago

"Smooth process!!!" I was looking into buying a specific BMW. It was my 3rd BMW I visited between San Antonio and Austin. This is my first BMW purchase. I've not purchased a car in 9 years other than leasing. Charles Emmanuel blew my mind by how simple it was to chose a car and purchase. Thank you BMW of Austin and Charles for making this a pleasant experience! 

Business response:

Hi, It was not a problem to make sure your visit was exceptional! Thank you for sharing your feedback and congratulations on your first BMW! 

Movieguy's profile image
Movieguy 
7 years ago

"Black Friday Surprise " Called dealership asked to speak with someone in sales. Talked with Troy Massey mentioned what we were looking for, he was very knowledgeable with all the questions I had regarding the new X-5.My wife and I drove from San Antonio, meet with Troy he showed us numerous X-5s we found exactly the color with the options we were looking for. (ZERO Pressure) He also worked on getting a good value on our trade in. Troy then introduced us to another top notch employee Andrew who was extremely patient, helpful... read more

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Dina 
7 years ago

"It was my best shopping experience for the last 20 years! " I have been buying a new car every two years for a long time from different dealerships around Austin. I purchased my first BMW at BMW of Austin. I had an excellent experience shopping for a new car with Troy Massey. Absolutely stress free, quick, very professional sales process. He found all available discount options to match my expectations. Everything was handled in a timely and professional manner. It was my best shopping experience! 

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bimmerfan 
7 years ago

"Very pleasant experience buying a car from BMW of Austin" I was looking for to buy my first BMW car and the BMW of Austin was my second BMW dealership I visited. I met with John Dickerson who was very kind, patient and supportive. His knowledge about the car model that I had inquired, was impressive. Price negotiation was honest, with no pressure, and the numbers very competitive. The car delivery from placing an order till pick-up was quick, slightly ahead of promised schedule. During pick-up once again I was presented all... read more

KiraT123's profile image
KiraT123 
7 years ago

"Great Buying Experience" I spent a long day here trying to decide what to buy. The staff was extremely patient, helpful and knowledgeable. Troy Massey showed me cars without pressuring me to buy anything. Overall, a great experience! 

TheRossBoss's profile image
TheRossBoss 
7 years ago

"Great experience " Great experience! I enjoyed the service as well as the car!! I appreciated the salesman’s patience in discussing the different colors to choose from. 

Pbecker63's profile image
Pbecker63 
7 years ago

"Awesome service!" This is the 5th car I’ve purchased from BMW of Austin and their service and pricing are outstanding. Mike Hanaway did a great job making my purchase as easy as possible. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,851 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:30 a.m.