BMW

GreggMack54 

on DealerRater

14 years ago

Our purchase of a new BMW 328i from Larry Stenson at BMW of Austin was the most straight-forward, pleasant car buying experiences that we have ever had. I put in an on-line "dealer quote" request from http://Edmonds.com, and within 30 minutes or so, Larry had emailed me a response and welcomed us to come by for a test drive - and he said that they had a few models in stock that matched our selection of colors and options. We initially test drove the 335i with the Sport Package, and we took it down the twisty, curvey Old Spic... read more

Sherrie Tatro 

on DealerRater

14 years ago

Jay was remarkable! My son has purchased 3 or 4 BMW's from Jay. I cannot say enough good about his professionalism, courtesy and knowledge. I am thrilled with my 328I and would definitely go back to Jay when it's time to trade. Thank you Jay for being SO helpful and courteous. 

helenlamar 

on DealerRater

15 years ago

Both a Pre-Owned 328i in April. I had driven only 4,000 miles; so when I accidenly left headlights on for 12 hours, got it charged; thoght nothing else about it. Until next morning. I called and roadside there in less than an hour. Drove to dealer, no problem. I'ts possible that by the agreement I signed I was responsible for battery but I had purchsed with only 22,200 miles. I said, "I think this is very unfair and a bad harbinger for future dealing.; They went to bat for me and I left a couple of hours latter with a full s... read more

rmiller65983 

on DealerRater

15 years ago

I recently bought a 2011 BMW 328i from John Dickerson at BMW of Austin and have nothing but great things to say about him and everyone I met at the dealership. I first met with John Dickerson at about noon and I was on my way with a handshake on a car by 3:00 that afternoon. John Dickerson knew I was also looking at other competitor's cars, so he worked the best deal to win my business. He also worked really hard to get me better trade dollars on my Acura. John knew we handle schedule conflicts, so he arranged for finance to... read more

chonkoa 

on DealerRater

16 years ago

I live in Houston, and this is my third BMW in 4 years. My first BMW was bought from a Houston dealer, and the experience was fantastic. With that in mind, when a friend of mine decided to get an X5 in 2007, I went back the same dealership first- big disappoinment because the people I dealt with were no longer with that dealership. I searched all the dealers in Houston for a good deal but could not put up with their arrogance. As a customer, I do not have to take rubbish to give someone my business, and this seems to be a pr... read more

votedbestdad 

on DealerRater

16 years ago

I have bought many vehicles over the years and this experience was the BEST ever! The day after we purchased our vehicle Chris telephoned us to say a new document was needed which required our signature. Chris gave us a wonderful rubber trunk mat for the trouble of driving 5 miles to the dealership the next day to sign this document. Chris even came to our house to program the garage opener. When the car needed service Chris always meet us at the service department to ensure things went smoothly (which they did of course). I... read more

signhere 

on DealerRater

17 years ago

Great service, fair price, no hassles. I loved dealing with Chris Markey the Internet Sales Manager. I'll be back! 

jonzie 

on DealerRater

17 years ago

Fantastic dealership for service. They really run a tight ship. The service manager and director strive for excellence and that is apparent in everything they do. Their lounge is also fantastic. Go to this dealership. It will not disappoint. 

sllloyd 

on DealerRater

21 years ago

Recently I made the trip from Houston and purchased a 2004 M3 from Tad Cole, and it honestly was the best car buying experience I have ever had. Everyone I dealt with was EXTREMELY nice and polite. My local dealerships couldn't/wouldn't come close to the price we finally negotiated. If there are any more BMW's in my future, BMW of Austin will get the first look. Thank you Tad.