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3015 S Hanley Rd, Saint Louis, MO, 63143, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Anyone owning a BMW learns early on that excellent, knowledgeable service advisors are a must for a successful experience. Linda Schaefer is this person. She consistently goes above and beyond for her clients and I trust her implicitly! Even though I am out of my warranty, Linda is my go-to-gal for everything BMW and my experinice has been much better for it! Autohaus is so fortunate to have her!
Linda Schaefer is knowledgeable, professional, friendly, and knows her BMW's. She always makes sure my car gets the service it needs and not that which it doesn't need! I have been through many, many BMW's and Autohaus has been my go to service center all the years.
Service writer, Chris Clem, has been a joy to deal with ever since I purchased my vehicle. His level of professionalism, courteousness, sensitivity to my time constraints, and willingness to work with me to get things done and done properly has been outstanding. He always delivers on timelines, cost, and keeps me informed on any potential deviations. I have always requested Chris for all my service needs and have never been disappointed.
My car was repaired in less than 24 hours-I was given a beautiful loaner and my service was outstanding! Ethan was very helpful in explaining the problem!.
Jens was great to work with - he went above and beyond helping me find just the right car, and he continues to be extremely responsive to my questions, even after the sale. I will be sure to use him on future BMW purchases. The management team has been more than fair in the way they've treated me - it is plainly clear that this dealer has figured out they are in the relationship business!
I was very pleased with the way Chris Buie took the time to answer my questions and to show me features I had no idea existed on my new BMW. His demeanor was pleasant and helpful.
I was very impressed with the service provided by Brett. He treated me more as a friend than a customer. Everyone I dealt with was very professional and yet extremely personable. I drove in from PA to make the purchase and actually enjoyed my experience ... following the 13 hour trip.
Went in for a new tire on my lease and they not only took care of the tire at a great price but took care of many other things for free. I received a loner car while in the shop. Overall the service was top notch. Bob and Dan give amazing customer service!
Love the service special where you meet the mechanic and see what needs to be done and make appointment and get 20% of!!!!!!!! Mike Crader is the best! Always a friendly smile. My car was very clean too- even brake dust on wheel rims mostly gone
BMW has a 4.8 star rating with 4,307 reviews.
BMW is closed now. It will open on Monday at 9:00 a.m.