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BMW

4.6

About this business

Location details

7070 Cherryvale North Blvd, Rockford, IL, 61112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,581 reviews
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mustangs96's profile image
mustangs96 
4 years ago

"Joe did a tremendus job in getting my 2020 Vette! During..." Joe did a tremendus job in getting my 2020 Vette! During a very tough year. He stayed on top of my order and kept me updated. 

Business response:

Thank you for leaving us this review We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

dkcamps's profile image
dkcamps 
4 years ago

"From the moment I came in till the moment I left, I was..." From the moment I came in till the moment I left, I was helped and assisted all the way. Adam in sales was very pleasant to deal with, Fil in finance explained all of my options, and got me 3 more oil changes Ty Bachrodts. 

Business response:

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

xambb88's profile image
xambb88 
4 years ago

"Jennifer morelock has gone out of her way and then some..." Jennifer morelock has gone out of her way and then some to make sure we got what we wanted. Amazing person and the place as a whole has gone above and beyond for us. Loraine and jennifer deserve a raise!! 

Business response:

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Dan Erwin's profile image
Dan Erwin 
4 years ago

"Al Luna made the process easy for us to purchase our..." Al Luna made the process easy for us to purchase our truck with low miles and in great condition. We would recommend Al to anyone considering purchasing a used vehicle. 

Business response:

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Sandraocampo610's profile image
Sandraocampo610 
4 years ago

"Michael Hall is the best. love the color of the car he..." Michael Hall is the best. love the color of the car he ask me questions to know what I wanted. Help me out every step and very happy. 

Business response:

Thank you for leaving us this review,. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

jbake1201's profile image
jbake1201 
5 years ago

"Sam was great to work with. He does not come off as pushy..." Sam was great to work with. He does not come off as pushy or disingenuous like other car salesmen I have dealt with in the past. Patti, in finance, was also wonderful to work with. Overall great experience. 

Business response:

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

carolina gonzalez's profile image
carolina gonzalez 
5 years ago

"the quality of service i received at Lou Bachrodt..." the quality of service i received at Lou Bachrodt surprised me in the best way. Everyone helping with the process was so kind and made the experience so easy. Adam did a great job explaining every detail and answered every question of mine with expertise. definitely a great person to work with for your purchase. 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

scott's profile image
scott 
5 years ago

"Sam was a pleasure to deal with. He was very helpful and..." Sam was a pleasure to deal with. He was very helpful and the entire process was simple, efficient and no nonsense. I would highly recommend Sam Ferrille and Lou Bachrodt Auto. 

Business response:

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Ross's profile image
Ross 
5 years ago

"They were professional and not pushy - I knew the general..." They were professional and not pushy - I knew the general manager there for years and the new management is just as friendly. The process was great and not intimidating. Love my new Colorado Pickup. 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,581 reviews. 

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