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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I felt really good after leaving with my new suv. I was..." I felt really good after leaving with my new suv. I was nervous about the purchase at first but they gave me the best deal.
Business response:
Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lou Bachrodt Chevrolet Buick GMC! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Jenny finished my paperwork Saturday. She was really nice..." Jenny finished my paperwork Saturday. She was really nice and a great person to work with. Sam was just as great helping me find the vehicle for my budget. Thanks again guys you truly did put me in something safer.
Business response:
Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Al Luna was very helpful and knowledgeable about all of..." Al Luna was very helpful and knowledgeable about all of the vehicles I looked at. I was very happy with the services they provided at Lou Bachrodt Auto Mall.
Business response:
Daniel, thank you for reviewing your time spent at Lou Bachrodt Chevrolet Buick GMC. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Al is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"All the staff were very knowledgeable and friendly. They..." All the staff were very knowledgeable and friendly. They were also very respectful of my time and didn't try to push me into purchasing a car I didn't quite like.
Business response:
We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that you were treated with with the respect we know you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"In these trying times right now I believe Sam and Lou..." In these trying times right now I believe Sam and Lou Bachrodt were very conscientious and did everything possible to make me feel safe. Sam was very caring and knowledgeable about the truck I was looking at. Sam asked the finance department to show me several options to fit my budget for myself and my family. I appreciate everything SAM did for me. He told me to call or come back anytime for anything that I needed. I really appreciate Sam. I left with a new truck
Business response:
Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lou Bachrodt Chevrolet Buick GMC! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Nice, clean dealership! Sam was awesome,even though he..." Nice, clean dealership! Sam was awesome,even though he had 2 other customers going, he still helped me out! I was able drive it home that nite! Thanks again Sam!
Business response:
Paul, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lou Bachrodt Chevrolet Buick GMC! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Great experience. Test drove two vehicles and selected..." Great experience. Test drove two vehicles and selected one that we are very happy with. Service was great and everyone I talked with were very friendly and helpful.
Business response:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Winter Park
"Michael hall is an outstanding Gentleman he greeted me at..." Michael hall is an outstanding Gentleman he greeted me at the doors... Politely opened them for me walked me through the process and was sweet.
Business response:
Thank you for your great review! We're glad to have Michael on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, The Lou Bachrodt Chevrolet Buick GMC Team
"I was brought in under a reference from my father-in-law..." I was brought in under a reference from my father-in-law but did not expect the experience that I had. The gentleman that assisted me, Sam, was more than helpful and actually went out of his way to make sure I left the lot satisfied. Honestly, one of the best customer service encounters I’ve had in a while. And also the manager was very helpful and supportive. Would I recommend anyone to this dealership and to my buddy Sam, without doubt!
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. All the best, The Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.