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BMW
- Automotive
- Westbury, NY
About this business
Location details
1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Going to Rallye for my car services is like..." Going to Rallye for my car services is like experiencing a breeze of fresh air. Everyone is down to earth and courteous, the work is done and no aggravation.
Business response:
Thank you for taking the time to share your feedback with us. Cosmo and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
"I have never had my BMW's serviced anywhere but at..." I have never had my BMW's serviced anywhere but at Rallye. The service reps have always been knowledgeable, courteous and professional. Chris Blanco and Adam Romano are part of your outstanding service team. It has always been a pleasure to deal with them and the other members of Rallye's service department.
Business response:
Thanks for sharing your thoughts about your experience with Rallye BMW. We appreciate your business and hope to see you again soon!
"David was an absolute pleasure to deal with. My family..." David was an absolute pleasure to deal with. My family and I have been using following David throughout his dealership career and when he moved to Rallye we made sure we ordered 2 more cars from him. David was very attentive and knew what options we wanted on our X5 and M340i. He kept us informed of the build process and delivery times and even went above and beyond when we had to transfer our out of state tags. The M340i was the first one in NY and he made sure to ... read more
Business response:
Stefan, Here at Rallye BMW, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
"Superb service and attention to detail. My service..." Superb service and attention to detail. My service representative Brandon addressed all my needs and was meticulous in handling all of the service issues I required
Business response:
Thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad Brandon was able to help, and we hope to see you again!
"The service at Rallye BMW is excellent everyone is polite..." The service at Rallye BMW is excellent everyone is polite and they keep you informed on what’s going on with your vehicle as your waiting
Business response:
We appreciate you taking the time to leave us a five-star rating. Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.
"Service helped solve the problem with car over the phone...." Service helped solve the problem with car over the phone. Saved a trip to the dealership.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye BMW.
"My 2018 M550i went in for routine service and detailing...." My 2018 M550i went in for routine service and detailing. I spoke with my service rep, Adam Romano before scheduling my appointment and again when I arrived at Rallye. We reviewed my "list" and my car was off for servicing. It was returned on time, looking show room new and ready to take on the road. I love my car and I only take it to the best place for servicing and that is Rallye.
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
"Really great service. They kept me updated about any..." Really great service. They kept me updated about any additional cost and when my car would be ready.
Business response:
Thank you so much for your excellent review, Erika! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.
"I brought my 2021 330ix in for service. I needed a tire..." I brought my 2021 330ix in for service. I needed a tire replacement and a scheduled maintanance oil change. All was done in only 1 hour, including complimentary car wash. Chris Williams (my service advisor) was excellent.
Business response:
Thank you, Nick! Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you for choosing Rallye BMW. We look forward to having you as one of our valued customers for many more years to come!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 9,974 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.