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1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Appointment was honored in a timely manner. Loaner car..." Appointment was honored in a timely manner. Loaner car was super clean. Drop off car to loaner drive off was less than 15 minutes. Picking up car after service + loaner car drop off was equally efficient.
Business response:
Thank you for your business. We appreciate you taking the time to leave us this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
"It was a pleasure dealing with David and Chris. Awesome..." It was a pleasure dealing with David and Chris. Awesome personal attention. I even stopped at my sales rep and discussed my next BMW
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with David and Chris to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.
"Rallye was great as usual. Chris is awesome and keeps me..." Rallye was great as usual. Chris is awesome and keeps me informed. I enjoy dealing with him.
Business response:
Thank you for the kind words for Chris here in our service department! We look forward to sharing your compliments with Chris and our team. Thank you for your business, Alberta! Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.
"Great experience with this dealership...Robert was the..." Great experience with this dealership...Robert was the salesperson who handled my X3 purchase and he was very professional, knowledgeable and courteous-a real gentleman! Bobby the business manager was also outstanding and so was Troy- the tech person who actually shows you how to use all the latest technology in the X3. Overall outstanding experience here. I highly recommend this BMW dealership.
Business response:
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rallye BMW!
"Excellent attention to detail and explanations through..." Excellent attention to detail and explanations through every step of the purchase process. Everyone I came in contact with was personable and interested in customer care.
Business response:
Thank you, Richard, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
"The service advisor was very helpful and kept me informed..." The service advisor was very helpful and kept me informed on the status of my vehicle
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
"FROM THE MOMENT YOU ENTER THE SERVICE DEPARTMENT YOU ARE..." FROM THE MOMENT YOU ENTER THE SERVICE DEPARTMENT YOU ARE TREATED LIKE FAMILY LOVE THEM ALL
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, Andrew, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!
"Staff is very professional, courteous, and customer..." Staff is very professional, courteous, and customer friendly. Feel totally confident that repairs will be done correctly and timely. Car is always returned clean. My service advisor, for many years, is David O'Neill who is superb.
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
"Chris was very professional, courteous, and friendly. I..." Chris was very professional, courteous, and friendly. I appreciate the fast and great service provided.
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Chris delivered such a great experience!
BMW has a 4.8 star rating with 9,974 reviews.
BMW is open now. It will close at 6:00 p.m.