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1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I was greeted immediately by my advisor. We discussed all issues that needed to be taken care of The next minute I was walking over the my brand new loaner vehicle Car was completed later that day as promised and everything was perfect It is amazing that how many customers this dealership has I always feel as I'm their only customer Been this way for over 15 years Matt and his team do a superb job
Business response:
Thank you for your positive review! We're thrilled that you had a great experience and appreciate your loyalty with our dealership!
I have been going to Rallye BMW for a few years and They always do a great job repairing the vehicle, Keeping me informed about the repairs needed and the progress of the repair. Frank Trotta specifically has been advising with me for years and has always done a great job.
Business response:
Thank you for your five-star review! We're glad you continuously have a positive experience at our dealership and with Frank Trotta!
Brett Hines is to the point, no hassle, great service. He was very responsive to both voice mail and email and gave me timely updates.
Business response:
Thank you for your review, we're glad that you had a positive experience with Brett at our dealership!
The entire staff from sales to service are fantastic. Would highly recommended Rallye BMW to anyone looking for a BMW. The service department is top notch.
Business response:
Thank you so much for your five-star review, Victor! We appreciate your feedback and recommendation.
The service rep was extremely nice & helpful. She completely understood my issue & had the service team correct my problem quickly. My experience with Rallye BMW service department was much better than the experience that I had with the salesman at the dealership.
Adam Romano has always taken great care of me and my car. Whenever I've had a problem with the car, he has always been able to accommodate my requests. The service center is top notch and has always performed well without the need for re-work.
Business response:
Thank you for your positive feedback! We're happy that you had a great experience with Adam Romano and our service center!
Service and the whole experience is always exceptional at Rallye, Always a pleasure be there and I ll definitelly be back in the future for anything I need!
Business response:
Thank you so much for sharing your positive experience with us. We hope to see you again soon!
Immediate attention upon my arrival and very clear with the entire process Kept me informed and was patient with all my questions He made me feel comfortable
Business response:
Thank you for your review! We're happy that you had a positive experience with Chy at our dealership!
Came in for a state inspection on my 2011 X5 and Adam sat down with me to go over the the maintenance that my 100,000 mile + vehicle was going to need over the course of the next year. The honesty in letting me know that my now out of warranty truck is amazing to me. He could have just inspected the vehicle and when the things went on the truck over the next year I would have had to fix one at a time costing me a lot out of pocket. This honesty lead me to contact Gabriel, who in my opinion is the best bar none. Mr. Hale foun... read more
Business response:
Thank you for your five-star review, Christopher and Joann! We're happy that you enjoyed your experience at our dealership. We always want to be honest with our customers from the very beginning and we're happy that Adam and Gabriel were able to accommodate you from start to finish!
BMW has a 4.8 star rating with 9,974 reviews.
BMW is open now. It will close at 9:00 p.m.