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8427 Lee Hwy, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Review of recent service Always first class. My tech rep Andrea was perfect!
Business response:
Thank you Carole Mike Walker-General Manager
Love the good customer service (BMW Fairfax) Great customer service. Very friendly and professional
Business response:
Spread the word in Charlottesville! thank you Mike Walker-General Manager
Amazing dealership Great experience at this dealership,extremely professional.Alex who helped me get 5 series for my wife was so knowledgeable.Spent less than 2hrs and walked out with our purchase.Would recommend Alex at the dealership.
Business response:
We are lucky to have Alex on our team. Thank you for sharing. Mike Walker-General Manager
My Review The service at this facility was extremely professional
Business response:
Thank you Wayne Mike Walker-General Manager
Fairfax BMW Experience Overall a terrific experience - promptly greeted and engaged in the showroom, pristine facility with nice amenities, no pressure sales process (much appreciated!), staff were very knowledgeable of the various models, seamless sales process and spent time going over the car features and setup after purchase. We'll definitely be back! Only negative (thus the 4-star rating) - the terms of the deal changed after Finance reviewed what the salesperson initially gave us - prefer no surprises
Business response:
Thank you for your business. I would like to hear more about the discrepancy with the numbers. Mike Walker-General Manager Cell # 703.928.4736
Excellent Experience My overall experience was very good. It was easy to get an appointment and the service writer was fast.and efficient. She told me that it would be 2 hours to get my car done and she was right on the money. The waiting area was very nice and comfortable with complimentary snacks and drinks.
Business response:
Thank you so much for sharing John. Mike Walker-General Manager
Great service for older BMWs Very satisfied with the professionalism of BMW of Fairfax in servicing our 13-year old 330i. Scheduling was prompt and the car was ready as expected and cleaned well in a courtesy wash.
Business response:
Thank you for trusting your 330 to us Wayne. Mike Walker-General Manager
BMW Fairfax Great Service BMW Fairfax is the best. I have been to other dealers/service providers and they should come and train with BMW Fairfax. I recommend them to all my friends when they are looking for a new vehicle.
Business response:
Love the comment Carol. Thank you Mike Walker-General Manager
Visit 1 August Terrific service as always. Met on schedule and inspection service began immediately.
Business response:
We appreciate your business Wallace and thank you for the review. Mike Walker-General Manager
BMW has a 4.5 star rating with 6,544 reviews.
BMW is open now. It will close at 5:00 p.m.