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BMW
- Automotive
- Fairfax, VA
About this business
Location details
8427 Lee Hwy, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Purchasing an X5 Hybrid at BMW of Fairfax Once again I received excellent service from BMW of Fairfax in helping me trade my i3 for an X5 Hybrid. Shout out Client Advisor Thomas Cavey has been there when ever I have needed help with buying or leasing a new vehicle..he helped me with questions about the vehicle and made recommendations that have led me to make sound decisions on purchase or lease. He has helped me through this process several times not and has made the process easy and painless. The entire staff is responsive... read more
Business response:
Hi Bob, Thank you for taking the time to share your excellent experience with us! We are so glad that you chose BMW of Fairfax for your car buying needs and that you are pleased with the service you received. We appreciate your kind words about Thomas, Christian and Jaafer and hope you love your new X5 Hybrid! -Your BMW of Fairfax team
Top of the line service! I've taken my car to BMW of Fairfax solely for the past 4 years and I don't regret it. Top notch, fast, dependable service. Great loaner availability. Comfortable waiting areas with complimentary drinks and snacks, also a place to buy a sandwich. EVERYONE is courteous and respectful. Great place to have your car fixed.
Business response:
Hi Alan, This is the type of experience we love hearing about! We strive to treat each of our guests with courtesy and respect in addition to providing unmatched customer service, so thank you for letting us know we are succeeding! We look forward to doing business with you again soon! -Your BMW of Fairfax team
Satisfied again. Laszlo took good care of me and my car, just like he always does!
Business response:
Hi Ronald, Thank you for taking the time to review BMW of Fairfax. We appreciate your kind words about Laszlo and we look forward to doing business with you again soon! -Your BMW of Fairfax team
Collision Repair Trevor Blackwell in the Body Shop was exceptional. He kept me informed of the entire repair process.
Business response:
Thank you for trusting your BMW to us and for taking the time to comment. Mike Walker-General Manager
Service Service advisor Andreea is very helpful. Professional and explained to me what's was going on with my car. I'll definitely go back to that dealer and ask Andreea for help.
Business response:
Thank you Myo Mike Walker-General Manager
BMW 528i I would like to commend BMW of Fairfax, and especially Frankie Johnson, for a throughly professional and timely job well done.
Business response:
Hi David, We appreciate you taking the time to write a review about BMW of Fairfax. Thank you for your kind words about our dealership and Frankie and we look forward to doing business with you in the future! -Your BMW of Fairfax team
New Car Buying Experience This was my 2nd new car purchase from BMW of Fairfax. My client advisor was Asad Khan who I found to be very courteous and more importantly knowledgeable about the BMW products. He was able to accommodate me with a couple of changes to my build after the order went in and a service department change before delivery too. I really appreciated the no pressure/hassle approach from Asad and even from Finance when I was presented with a list of available options/services/warranties to consider during the ... read more
Business response:
Asad is one of the best in the country. Thank you for choosing us once more and for the nice comments about Asad. Mike Walker-General Manager
Service Sue is the best advisor you've got she's very knowledgeable and customer service focused
Business response:
Thank you for the kind words Thomas. Mike Walker-General Manager
Routine Tire Repair/Replacement I picked up something that punctured a tire on the car. I was in the same day and back out in a very short time. Fairfax BMW and Ms. Frankie Johnson in Service have always delivered superb customer care and terrific vehicle service.
Business response:
We are so fortunate to have Frankie and very happy to have your business as well. Mike Walker-General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 6,544 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.