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BMW
- Automotive
- Annapolis, MD
About this business
Location details
31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Quick and efficient service! Made a last minute appointment to get my tire repaired. They ordered a new tire and got me in and out in no time at all!
Business response:
Thank you Nicole for your kind words! We look forward to your business with us again!
Stress Less, Get More The sales staff is so experienced and knowledgeable they made my experience the least stressful I have had in many years. AJ my sales person was very interested in making sure I got just what I wanted as far as the vehicle and the deal. Traded in a 2015 for a 2018 X1. He also had me drive a 2019, but I just liked the 18 more. David, the sales manager, has 20 years at this dealership, and made sure that the warranty and total package came in within my budget. Could not be happier. Also, Ben has received ... read more
Business response:
Thank you for your recommendation and thoughtful review, Lynne. We're glad to hear you had such an outstanding car buying experience working with AJ and Ben. Please let us know if we can ever assist you again in the future!
BMW of Annapolis Service is Outstanding! Personnel are knowledgable, professional and patient…facility is well stocked with snacks/ drinks, reading material and the restroom was very clean.
Business response:
Thank you Lisa for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!
Excellent Service Everything was top notch. Great service and the gentleman, Robert coordinating everything was knowledgeable and friendly. Excellent experience. Thank you!
Business response:
Thank you for your kind words for Robert, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Best Experience! It doesn’t get much better than this…Dan Bailey and Greg Mauer took exceptional care of me…from delivering my new X5 to my home, to filing all the paperwork. They make car buying not only easy, but fun! Thank you!
Business response:
Thank you Angie for your kind words for Dan and Greg! We are thrilled that they provided you with a great car buying experience. Congratulations on your new X5!
Great deal Found the car I was looking for, contacted Andy in sales, he sent me all information I requested on the car, made a deal over the phone, car was shipped to me in Florida, everything was seamless, highly recommend BMW of Annapolis
Business response:
Congratulations on your new car, Jerry! Thanks for the recommendation and kind words for Andy. We hope you loved your new vehicle for years to come.
Breath of Fresh Air BMW of Annapolis is a class act- everyone is on their game. I was treated with the best care- everything was explained to me and all I had to do was show up on time and sit in a comfy leather chair.
Business response:
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Disappointed with my Service My car was scheduled for routine maintenance. When my car was returned the service indicator was not reset, I have an alert which says I need windshield fluid, and an alert that says replace remote battery. I also checked my vehicle info vehicle stays which say I need my oil changed and my vehicle check is red stating the vehicle maintenance was not performed. I contact my service advisor and she Jane did not respond to my email. I finally called and complained and received a call. She stated I h... read more
Business response:
Thank you for your feedback about your recent service visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Eric Fischer Service Manager efischer@mybmwannapolis.com
Not pleased with service interaction You had my car from Monday to Saturday. I dropped it off for an oil change, remove small dent, and 2 recalls. Friday I was told the car was done but the oil change was not done when I arrived to pick up the car. Told it would be done that afternoon, never received call, tried to call after 4 to 6 a dozen times, no answer only VM, finally I calked Saturday morning and car was finally done.
Business response:
Thank you for your feedback about your recent service visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Eric Fischer Service Manager efischer@mybmwannapolis.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 5,035 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 7:30 a.m.