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31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
GREAT 👍 SERVICES The service advisor was professional and covered everything that was going to be performed on my vehicle. Outstanding service department.
top service Thorough video of vehicle services and recommendations.
Great Service at BMW of Annapolis Great customer service. Uses a really great app that they email you with all the suggested services for your vehicle that you can approve or disapprove and then email it back to your Service Adviser. There are no surprises. Jane was my Service Adviser and she was great. Definitely will continue to go there to get my wife's truck serviced.
Business response:
Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service visit.
My New Dream Vehicle Even though I live in coastal DE, I decided to buy my new 2022 X3 from BMW of Annapolis based on an amazing customer service experience and a very knowledgable, professional and friendly sales associate. I had a very good impression of this dealership and my sales associate was terrific in helping me design the build for the vehicle I wanted.
Business response:
Thank you, Don! We are thrilled that you had a great car buying experience!
Jane is awesome! Jane was so helpful through out the process . We had a major service done and Jane made sure we understood what was involved, the costs, as well as when to expect the work to be completed. We couldn’t have asked for anything more. Jane is awesome and we will be seeing her the next time we need work done!
Business response:
Thank you for your kind words for Jane, we appreciate it!
Beemer work Easy in, easy out, professional.
Business response:
Thank you, Chark! We are thrilled that you had a pleasant service visit!
4 or 5 time having my car serviced Always a pleasure ...just wish there were more loaners available.
Business response:
Thank you for the feedback. We thank you for your business and look forward to your next visit!
Fast, friendly, and consistent communication Everything a service experience should be. What I valued the most was the service teams consistent communication of the work to be done, time of expected completion, and multiple means with which to receive information (text, email, and phone). Super efficient.
Great Service! Service personnel works as a team from the front office thru the repair dept to get your vehicle back better than ever. Special shout-out for Jeremy my one stop service representative than goes out of his way to care for me and my vehicle. Thanks
BMW has a 4.6 star rating with 5,035 reviews.
BMW is closed now. It will open tomorrow at 7:30 a.m.