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BMW

4.6

About this business

Location details

31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.65,035 reviews
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SurEnough's profile image
SurEnough 
3 years ago

GREAT 👍 SERVICES The service advisor was professional and covered everything that was going to be performed on my vehicle. Outstanding service department. 

Ken R's profile image
Ken R 
3 years ago

top service Thorough video of vehicle services and recommendations. 

R Pinkney's profile image
R Pinkney 
3 years ago

Great Service at BMW of Annapolis Great customer service. Uses a really great app that they email you with all the suggested services for your vehicle that you can approve or disapprove and then email it back to your Service Adviser. There are no surprises. Jane was my Service Adviser and she was great. Definitely will continue to go there to get my wife's truck serviced. 

Business response:

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service visit. 

Don B's profile image
Don B 
3 years ago

My New Dream Vehicle Even though I live in coastal DE, I decided to buy my new 2022 X3 from BMW of Annapolis based on an amazing customer service experience and a very knowledgable, professional and friendly sales associate. I had a very good impression of this dealership and my sales associate was terrific in helping me design the build for the vehicle I wanted. 

Business response:

Thank you, Don! We are thrilled that you had a great car buying experience! 

Jenn Roberts's profile image
Jenn Roberts 
3 years ago

Jane is awesome! Jane was so helpful through out the process . We had a major service done and Jane made sure we understood what was involved, the costs, as well as when to expect the work to be completed. We couldn’t have asked for anything more. Jane is awesome and we will be seeing her the next time we need work done! 

Business response:

Thank you for your kind words for Jane, we appreciate it! 

Chark's profile image
Chark 
4 years ago

Beemer work Easy in, easy out, professional. 

Business response:

Thank you, Chark! We are thrilled that you had a pleasant service visit! 

VN's profile image
VN 
4 years ago

4 or 5 time having my car serviced Always a pleasure ...just wish there were more loaners available. 

Business response:

Thank you for the feedback. We thank you for your business and look forward to your next visit! 

DP's profile image
DP 
4 years ago

Fast, friendly, and consistent communication Everything a service experience should be. What I valued the most was the service teams consistent communication of the work to be done, time of expected completion, and multiple means with which to receive information (text, email, and phone). Super efficient. 

Larry Henderson's profile image
Larry Henderson 
4 years ago

Great Service! Service personnel works as a team from the front office thru the repair dept to get your vehicle back better than ever. Special shout-out for Jeremy my one stop service representative than goes out of his way to care for me and my vehicle. Thanks 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 5,035 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 7:30 a.m.