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BMW
- Automotive
- Seaside, CA
About this business
Location details
1 Geary Plz, Seaside, CA, 93955, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
It was a cold, late, rainy, New Year's evening of this year, when my red dash light came on and I saw that the car was overheating. This was on Hwy 1 outside of Monterey, CA and pulled off the road to the closest gas station. I put some water in and let it cool down but still the light stayed on. I was forty miles from my house with no way to get home so I made my way to the BMW dealership just a few blocks away. When I pulled up to the dealership their lights were still on and a few sale reps were at their desk. I walk up t... read more
We came to these guys with a tough scenario. We needed a 2010 Tax Writeoff at the last minute, but we did not want to compromise on the vehicle we wanted. These guys scoured the inventory EVERYWHERE. I had other dealers looking too. The other dealers were offering me compromises. BMW of Monterey got us exactly what we wanted. The old saying, "Beggers can't be choosers" is not true. At BMW of Monterey, Beggers CAN be choosers. Thanks guys. You got us the SUV we would have ordered had we had the time.
I never thought I would be writing a "Review" on the Internet,but every once in a while someone does something exceptional and I wanted to let other car buyers know of my experience. Bob Thomas, Client Advisor, more than went the extra mile to make me a satisfied customer. His professionalism, knowledge and willingness to explore solutions to solve problems made buying a car a positive experience. I felt that he listened to me, respected me,and genuinely wanted to make me a happy customer. As a result of Bob's efforts as wel... read more
This is my third lease and again 100% COMPLETELY SATISFIED!!! Great customer service from everyone but BOB THOMAS is OUTSTANDING!! Everytime I go into the dealership we always get waited on so fast and anytime i have ever called Bob he is ALWAYWS willing to help over the phone or in person. TOTALLY RECOMMEND!!! Thank You.
The team at BMW of Monterey was awesome! They were so patient with me...I told them exactly what I was looking for in terms of price, mileage, size, color and they found my perfect car !!! I would recommend BMW of Monterey to anyone who was looking for a new or used car.
Roel is always extremely helpful and friendly. He makes the service experience a pleasant one! The customer service at this dealership is beyond stellar...they always offer refreshment, courtesy shuttle, and pleasant conversation. They stand behind their work 100% and I have never had to worry that my auto service was done incorrectly.
The sales person was very helpful and has impressive BMW knowledge. He helped set up the computer and explained the Navigation details and then transferred my cell-phone address book to the BMW on board system. the reason I traded my Infinity was because of dissatisfaction with the local deler-(Cardinale). BMW of Monterey has a strong reputation for outstanding custermer satidfaction so I visited there. the sales team was helpful and straightforward in their sales presentation. I bought the 335i without any unpleasant moment... read more
Excellent service-pleasant experience- very helpful- Misha Godnick was very helpful, he understood my unique needs and put me in the right vehicle. Every one made a real effort to be of service.-very friendly and accomodating-nice enviroment-even men washing cars were nice
Second service after covered service. Staff is excellent. When bringing the car in Roel was busy with another customer, and another Service Adviser was quick to see that I was not made to wait unnecessarily. Roel is excellent in explaining what service is needed and when. I have been a customer of the dealership through several owners. I guess I just like the cars and the service personel.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,515 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.