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BMW
- Automotive
- Seaside, CA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
1 Geary Plz, Seaside, CA, 93955, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
After negotiating a purchase price out the door with the salesperson and sales manager, I agreed to purchase a 2014 Ford F-150 pickup. I was first taken to my vehicle and allowed to clear it out. Then I was taken into the finance manager's office to sign numerous documents the last of which was the document which reflected the actual purchase price. Turned out the amount was more than $200 above what I had agreed to. When the discrepancy was pointed out it was explained that the salesman and sales manager had made an error i... read more
Horrible. Bought a 2011 328i. Was told car would be ready for pick up at 4pm. Was there at 4 (on my lunch break) and car wasnt detailed yet. Told me they would call and rescedule (as i had to leave) they never did. Less than 2 months later the car dies on the freeway leaving me stranded. xxx BMW. Not the experience i expected.
Drove across Kansas my BMW emblem on the hood blew off. I thought that I could replace it myself after I bought it at the dealer. But I could not the dealer put it on the car at no charge. That is truly superior service.
I tried to schedule an appt and was sent to voicemail, I left a detailed message but never received a call back. I again tried to call 2 days later and same thing. No returned messages. On my third attempt 3 days later I was able to get an spot scheduled...this was a huge disappointment.
Recent service was great. A previous repair I have had a problem with and feel it was not taken care of even after a second attempt.
I almost wrote a review after I scheduled my car for service and for the second time in a row they gave me an 11 am appt only to tell me the car wouldn't be worked on until after lunch (after 1)! Waste of a few hours of my time, but not bad enough to warrant writing a 1-star review. What this review is for is my sales experience with Michael Godick. Long story short he quoted me 10 cents a mile for any excess miles, but now that my lease is up it is actually 20 cents. When I emailed him, he was not of much help in resolving ... read more
I thought I had found the X5 I wanted, but the whole process was fraught with delays, broken promises and poor follow-up. Car was promised as fully detailed and in enclosed trailer and turned out as everything but. This experience has taught me 2 things: 1. Never buy a car I can't test drive first 2. Buy from a local dealer or just pass on it. Too many things can go wrong and there is little or no recourse. Btw. It's not the Ultimate Driving Machine anymore and BMW "Geniuses" were zero help. While Gary made some efforts, it ... read more
Contact by Sheryl Fortuno on July 12th in reference to an internet search I was conducting. She requested information on two cars I am considering trading in. She was going to get back to me with some round numbers on what the cars might command as trade ins. On July 13th, I emailed to her the information requested. After no acknowledgement of it's receipt, I again emailed her on July 15th and asked her to verify that she got the information. It is now July 19th and i have to hear anything from her.
I really didn't think that dealerships, in the age of social media, operated as if it was 1985. I was naive. Back in January of 2014, I put a $5000 deposit down on a BMW i8. I was the first one at Monterey BMW to do so. Let me be clear that my situation is a complete "first world situation" to have. I'm not angry or disappointed. In fact, I'm slightly amused. The reason for my writing is so you can make a choice as to where you give your business too. And I also want to take my salesperson, Charles Joseph, out of the equatio... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,515 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.