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18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I was extremely impressed with the service department of South Bay BMW. Vatche Khedesian was my service advisor and he went out of his way to take special care of my car. I have never had a service advisor in the 5 years that I have had my car that has treated me so respectuflly and with so much care. I live and work cnear both Santa Monica BMW and Beverly Hills BMW; however, neither have provided the same quality of work and care that I received from South Bay and from Vatche Khedesian. I will continue to go out of my way t... read more
GREAT DEALER, GREAT SERVICE, GREAT ADVISOR (VATCHE KHEDESIAN). I was very pleased of the service I received at SOUTH BAY BMW (Torrance). I have owned many BMW's and have been to many BMW dealers and I have to say SOUTH BAY BMW exceeded all my expectations. Both the dealer and my service advisor VATCHE KHEDESIAN were GREATTTTTTT. The dealer was clean and nicely organized and the service was immediate as soon as I got there. My service advisor VATCHE KHEDESIAN was very polite and nice; he took the time to answer all my questio... read more
Recently I needed service on my 745li and trust me it needed total service. At South Bay BMW the service manager was greatttttttttttt! I totally rate him a 10 plus. He took the time and made sure my service totally satified me. The service manager supplied me with a loaner car and when finished servicing my car he dilervered it to me at my home after i returned from work. I did not list his name because of privacy issues. However, just remeber to ask for the very polite patient understanding patient service manager. I will b... read more
i brought my 745il in for service, not only was my sales person linda great, but my advisor deb was super. she was nice and respectfull...even the operator was nice (how rare is that to find). deb kept in contact with me throughout the whole time my vehicle was there, then i met the customer relations mgr tammy, let me tell you, she was great. unfortunally, another customer rudely came up to me & tammy while i was waiting for my car to be pulled up, and ripped tammy a new one...poor girl, i wanted to slap that other customer... read more
I've bought 2 BMWs here and have had most of the service done here. Every person in sales and service has been professional and provided great customer service. Service work has always been done before the time promised. There were some complications with my last trade-in because of paperwork that I lost, but they went out of their to accomadate of me and make things easy on me by doing extra work. I wouldn't even consider going elsewhere.
Having had a terrible experience at La Mar Hyundai in Cerritos, CA, I became very wary of the entire car-buying process. But I had a really pleasant experience at South Bay BMW. Ryan (sales) was incredibly nice, patient, and explained everything to me carefully. He didn't rush me, and really seemed to care that I bought a car that I wanted and would love. Most importantly, he didn't insult my intelligence and try to slip things by me, and I got a deal that I feel good about. Repeat customer? Absolutely. John Moore (financing... read more
I purchased my first BMW (X5 4.4i) from this dealership. I had an auto broker negotiate a deal for me, so all I had to do was go in and sign the paperwork. The deal IMO was the best in socal and on forums I've seen, I was actually VERY happy with the deal I got. The service was superior. Because I just went in to sign papers I can't give an opinion of the "first contact" attitude. I'm 23 (but look 16) , work full time to pay for my own car. I've been blown off several times by many BMW dealers because of this fact.
I bought my first bimmer here, and it was a great experience. Great customer service and reasonable price. Highly Recommended! I did my Inspecction 1 and fixed some problems last week. The service was done Fast and Accurate! Plus, I got a retal car while my car was in service. Andy even called me several times to notify the status of my car. A++
I bought a 2002 M3 from Josef. He's straightforward, no B.S., and is generally very accomodating. I've also herad good things about Monty in sales. The entire purchase process was very easy and hassle-free. The staff were helpful and respectful. Highly recommended. I've also dealt with Franklin in the Parts Department; he's knowledgeable and provides great customer service. All around, highly recommended.
BMW has a 4.5 star rating with 3,669 reviews.
BMW is open now. It will close at 9:00 p.m.