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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
The battery light came on in my 2002 BMW which per the manual, meant that the alternator needed to be replaced. I took it to South Bay BMW and they called me after inspecting the vehicle and said that it would cost $1100 to replace it. I thought it was a little high, but opted to do it. What really got me upset was that they said that the car needed all kinds of other repairs totaling over $4000. In addition to the alternator, they recommended the following: new power steering hoses, new water pump, thermostat, radiator, exp... read more
SB BMW damaged my vehicle during repairs. They hid the damage by replacing it with a salvage part that, unfortunately for them, I did notice. They are pulling a Clinton and denying everything. I then filed with the Better Business Bureau (and discovered they have an F rating) which they never responded to. When they did finally agree to meet with me, 5 months to the date later, I was informed that since I filed with the BBB they could do nothing because it was now a legal matter. I wrote BBB asking if this is true and was to... read more
I was given a price for my trade in before I ordered a new car. Once the new car arrived eight weeks later, the price for my trade in dropped by 60 percent. I can only deduce from this experience is the dealership NEVER intended to give me the original price for my trade in. This was just a rouse to get me to buy a car. Unfortunately I fell for it, and wasted eight weeks of my time.
Bought a pre-owned certified car. First of all, everything about it is pre-owned and nothing is certified. Brake light failure, my fault. Hardtop electrical system doesn't work, my fault too. I was accused of putting in an "American" bulb, only I hadn't touched the car, it was two weeks old. I dropped off the car at 7:45 this morning for the hardtop fix and second try at the brake light, it is 6:11 p.m. I have not received one call all day. So now, I called. Surprise, Surprise, I am told the top was working when I got it. I ... read more
Went there for several visits, went from good to really bad. First was to get Full Maintenance II, which went OK. The advisor (Joe) was really nice and courteous. He explained everything they checked and told me that I don't need to change the brake pads yet. However, a month later, I noticed some screeching noise when backing up the car. Called the dealer, they said it might be some dirt stuck in the pads. Since it was on and off, I thought they might be right. It became more frequent and I finally decided to call the deale... read more
This was the first place I went to when I was shopping for my BMW, since I live like 15 mins away. I just graduated from college and got a job that pays well so I wanted to get myself a nice car. Being young and all, I was there for a good while before anyone wanted to help me. Some of the sales literally saw me but they wouldn't even bother to come over and help. Then Brian came up, whom was quite friendly and helpful. However he wouldn't budge on the prices. I'm a reasonable guy and I just wanted a fair price on the car. T... read more
I had been warned against visiting this dealer by a couple co-workers who had bought vehicles here, but they are the only dealer close to me. I took my new 330i there for it's 1st service, some minor warranty fixes (trim) & key programming of vehicle functions. I dropped the car off 1st thing in the morning & they barely finished it before closing, and decided to charge me $162 to program my key settings (which I was told would be free initially). Also, they returned the car unwashed & with mechanics greasy fingerprints all ... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.