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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Neil is the best advisor I have ever had in years." Neil has been my advisor for many years. I have an old car, 525i in 2003. This car is like a senior person -- gets sick often. Whenever I go to him, he always gives me the best advise. He would let me know what is needed right now and what could be done in the near future.. I truest him.
Business response:
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to see you again soon!
"He is knowledgeable and helpful in every way" With any issue that I've had with my vehicle he has been more than willing to answer them fully and patiently. And whenever I've wanted to schedule service he does so promptly and conveniently. I highly recommend him to anyone looking for a dealer or service technician I could not be happier.
Business response:
Jeremy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Great customer care!" How great was to have a deal with Sigis? I came 20 minutes before stores was closing, he walked me through the options and we signed the deal same day. He remained patient and professional despite the fact that he had to stay late on a Saturday. Also, this place beats the other offers in the area.
Business response:
Liv, thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!
"Excellent sales and service customer service" Needed first oil service. Texted for availability and Keon Tobin replied with appointment confirmation within minutes. Upon arriving the following morning, Keon was ready and kept me informed throughout the process. The work was completed very timely. Thanks for providing convenient, prompt and courteous service.
Business response:
Dan, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Take care!
"Keon Tobin" Everytime I have an issue with my new BMW, Keon ensures that I do not leave until I am totally satisfied. Ke on always ask is there anything else he can do to keep me as a satisfied BMW owner. I am very satisfied that Keon is my representative.
Business response:
Thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Great Salesman!" We had a great experience here! I saw the car that I wanted online and texted Jae Lim to setup a test drive for the following weekend. He had the car cleaned and ready to go when we got there for the test drive. We really appreciated it since we were driving a few hours to come in for the test drive with three kids. We were able to make a deal fairly fast and offered a good deal on our trade in. We just got the car yesterday and so far we are super happy with it and the price that we paid for it. Jae was ve... read more
Business response:
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Ms. Celebrity has found her car!" Everyone is so nice and helpful here! Harold was a very helpful and considerate salesperson. He walked me through the process and told me all to bring prior to my visit. The process went smoothly. Sam went through the best rates for me to get me the best deal possible. Even the receptionist Faith was kind enough to safeguard an item I left in my trade until I could pick it up. I highly recommend this dealership for your next vehicle purchase.
Business response:
Hello there, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
"Great Service" I had Gone to the BMW of Catonsville Dealership to get my Car Tire issue addressed. They did a fantastic job of not only fixing that issue but also helped me in providing guidance on Removing a scratch in my car through simple method. I would do special mention to Keon Tobin who has been my Service Manger there for the past year. He has been excellent in Client service and has been of Great help.
Business response:
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to see you soon!
"Excellent service " Both Ricky Catalan and Brittany Hill are AMAZING! They are helpful and professional. I’ve had poor service at another dealership and opted to make the drive further to this location based on the excellent customer service. I would advise everyone to purchase and schedule services at this location. This is my second BMW and I will continue to visit the Catonsville location exclusively.
Business response:
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Please don't hesitate to reach out if there's anything we can do for you. Take care.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.