This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Fantastic treatment and professional behavior" I left the dealership of BMW of Catonsville very satisfied because of the first class treatment received from salesman Harold Blackwell. He did not make me uncomfortable and his personality made me feel like we had known each other for years.
Business response:
We strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!
"BMW Of Catonsville - Best Of The Best!!" A loyal BMW Catonsville customer since 2006. The staff is always polite and really makes you feel special. I can’t say enough about Keon (my service advisor)and the entire service department. No problem with making appointments online or over the phone.Loaner Car no problem! Always comparable to what you have.Keon keeps me updated if I decide to wait and they definitely try to make you comfortable while you wait.(bottled water,coffee,snacks,etc. tv and WiFi) l always ask for Keon bec... read more
Business response:
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Always happy!" I’m always happy after a visit. Friendly staff, convenient loaners, and they make sure my car is in perfect condition! Definitely recommend to everyone.
Business response:
Corrie, thank you for your high star rating. We're happy to see that your experience with us was excellent! Thank you so much for choosing BMW of Catonsville as your first choice for service!
"Very pleasant, & professional. Kept me informed " Mr. Tobin made me feel comfortable with my car being serviced & insured me every thing would be fixed correctly. He kept me informed & updated in my service.
"Amazing service!! " Every dealership needs a Brittany Hill! I have two BMWs a 2018 X5 and 2017 M240i. Getting them Serviced can become overwhelming because each on each is on its own schedule. Brittany stays on top of it for me and this woman is amazing. Very customer driven, pays attention to detail and always ready and willing to go above and beyond to make the customer happy. She return calls and makes sure your vehicle Is also in top notch condition. The thing I love about this center is that they come to my house and p... read more
"Sales experience Excellent. Harold was a pleasure. " Great experience. I would recommend Harold as a competent and knowledgeable salesman. Patiently provided many options. Sales process went smoothly and efficiently. Dealership loaded with good deals.
Business response:
We're so glad you had such a great experience with us! If you have any further questions, please give us a call. We're always happy to help!
"Neil and the dealership have Always provided excellent svc." Excellent dealership and cusomter service in all aspects. Neil always provides excellent service. We will use Catonsville BMW again to lease another BMW next year.
"Hare Family Buys BMW Catonsville - Again! " We had a great experience with Harold Blackwell. He is personable with exemplary customer service. His overall goal was to ensure his customer's happiness. We recommend Harold to curate any new or returning driver's BMW buying experience. Thanks again, Harold!
Business response:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
"looking/thinking of buying" went to visit catonsville BMW and would most certainly recommend this dealer. From the moment I arrived I was allowed to browse inventory without pushy salespersons. Harold reviewed options of what I was seeking in an X5 and reviewed many options with me including other colors just for perspective. Most certainly looking forward in working with Harold - overall good guy.
Business response:
Thank you so much for your positive comments about BMW of Catonsville! If you have any further questions, please don't hesitate to reach out!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.