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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"A good place to buy your BMW" My wife and I bought a used BMW from BMW if Catonsville. Our experience there was excellent and I have no hesitation recommending this dealership. Benn Edwards, our client advisor was excellent and even helped with the final detailing of the car at delivery. We got a great vehicle, and you should too.
Business response:
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing BMW of Catonsville!
"Excellent Customer Service!" I accepted delivery of my 2020 BMW X5 on August 22, 2019. My entire sales experience was effortless. I returned to this dealership because of my satisfaction with my first BMW X5 purchase in 2012. My salesman Korey Mathews was excellent. Sam Choi was exceptional in assisting me with individualizing just the right financing package for me. I recently utilized the Service Dept. I had forgotten to order wheel locks. My service adviser, Jamie Brenneman, had me in and out with my wheel lock installat... read more
Business response:
Hi, thank you for taking the time to highlight some of our staff for their excellent work! We're happy to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know!
"Another Excellent Experience" Just purchased my second vehicle from Benn Edwards at BMW of Catonsville. Like last time the purchase experience was excellent. Unlike my last vehicle, I custom ordered a 2020 330iX. The ordering process went smoothly. The car did get held in Vehicle Processing in Baltimore for a recall. Through no fault of the dealer, the vehicle took about a month to clear. Benn provided status as soon as it became apparent that this was not a normal hold. Once the car arrived, I was in and out of the dealers... read more
Business response:
Andrew, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Catonsville. We look forward to your next visit! Take care!
"Best Service, Every Time!" I’ve been going to BMW of Catonsville since I bought my 2001 X5. I’m still there with my 650i because of the continuous quality of service I get every time I need to take my car in, particularly from my service adviser, Jamie Brenneman, and my mechanic (now Shop Foreman) Bill Adams. There isn’t a time I call in for a service the Jamie doesn’t give me my preferred appointment time, even same day. She throughly explains any repairs needed, always made sure a loaner was available and gets me back on ... read more
Business response:
Catherine, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Catonsville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Just great" Just got a BMW 530i from this dealer. Their service is just amazing. Salesman Harold was very funny and he will make you fall in love with any car.
"Great experience" Great overall experience. Harold Blackwell was my dealer and he was very knowledgeable and helpful throughout the buying process. I also worked with others in the finance department and my experience was wonderful.
"Efficient and Professional!" Benn made it easy. Found what I wanted and gave me a great deal! Sam got me good Financing and gave me some good restaurant tips!
Business response:
Hi, we are so glad to hear that Benn and Sam made your visit a great one! We hope you have a great day.
"Informative, Painless, Honest" Kevin listened to what I was looking for and provided me with options. Very friendly and easy to work with. Looking forward to my next BMW purchase.
Business response:
Ken, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thank you so much for choosing BMW of Catonsville!
"Amazing. Friendly. No nonsense. " This is my 2nd experience at BMW of Catonsville...and there will be more in the future. The service I’ve had there is always great and top notch. . My salesman, Benn knows what he is doing and is no nonsense. He doesn’t waste your time with games or other foolishness. I highly recommend BMW of Catonsville and Benn.
Business response:
Hello, thank you for your great comments about the quality of service our staff provides! We're glad Benn could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.