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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Kevin is the best car salesman I've ever worked with" The level of professionalism, his efforts to expedite the process so I wasn't waiting around the dealership, and his work to get me the car I wanted even though it wasn't at his dealership make the service Kevin offered my partner and I top notch. A special touch at the end was at the end of the deal, I was in financing and Kevin was out at my old car transferring everything into my new car. I was astonished because I've purchased a lot of cars (sometimes three in 1 year... read more
Business response:
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Appreciation " The dealership is nice, neat and easily accessible. The staffers are knowledgeable and hospitable. They made my car buying process worryfree and fast. Thanks very much
Business response:
We are happy to have provided you with a stress-free car buying experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"FIRST BMW CARE BUYING EXPERIENCE " Joe was my salesman. Once we entered the facility the receptionist contact Joe and he took us back immediately to further assist us. From the salesman to the finance team, I even met the service team to get familiarized with the service area for when I need to bring my vehicle in sometime in the future. This by far has been my best car buying experience. I've bought several brand new vehicles. This team definitely delivered and exceeded my expectations. I will be sending my friends and fam... read more
Business response:
Hello, your wonderful feedback and rating mean a lot to us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"TRANSPARENCY & TRUST" So when talking with a close friend of mine about looking for a used car for my son, she mentioned she just purchased a vehicle from BMW of Catonsville from an AWESOME guy named Jae. So I went up to look for a used car, but it was a BMW dealership...my 17 yr WASN'T going to be driving a BMW! And going to any dealership the salespeople are typically going to say what they gotta say to get you to buy! However, my friend said, NOT Jae....so I was determined ONLY to speak with Jae! I told Jae what we were ... read more
Business response:
Hello, we're glad you had such a wonderful experience with us. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!
"Great team work" Great customer service. The team of Harold and Hassan did an excellent job. I was very impressed . If I could I would give the both of them 10 stars.
Business response:
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
"Purchased Lexus RX 350" Jae Lim was extremely professional. He made sure that our car buying experience was above par. The process was extremely smooth from inquiries up until the buying process. Jae also made sure to reach out to me couple of times later to make sure that I am satisfied with the car. Great experience overall!!
Business response:
Mac, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!
"Best Car Sales Experience Ever " We would like to thank Korey Matthews for an amazing car buying experience. He was very knowledgeable, sincere and helpful thru the process. We would absolutely recommend and do business with Korey in the future.
Business response:
Stacey, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing BMW of Catonsville!
"Always a great experience. " Starts with Sigas Skirpa and Joe Feng in Sales. Always give me a great deal. The differentiator is Jaime Brenneman in service. Very professional. Knows her stuff on the technical side. Always a real pleasure to work with. She has never disappointed me and always delivers. Truly understands what customer service is about. Last but not least, Linda Serpe always sends me out the door with a smile on her face and a great loaner which I appreciate.
Business response:
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"Great customer experience - Joe Feng" Joe Feng delivered a high level of customer service, provided great insight on the right BMW for me, spoke from experience as a BMW owner, and was enthusiastically professional. Thanks for your help.
Business response:
Hello, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.