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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"A+ experience " Dan is the man. He is courteous, informative, understanding and knowledgeable. He takes get care of his clients. He has you in and out in minutes.
Business response:
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
"Service department " Zac was the assigned advisor . He did an excellent job during the course of the repairs of my 2018 X5 Tire pressers and tier Replacement and the oil change The warranty department was behind but Zac did an excellent job following up I would certainly recommend BMW of Catonsville MD and I do appreciate Zac and Mel the service manager Assiatance during the service of car Tarek Hussien / Dr Amira Hussien
Business response:
We appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!
"Overall Very Happy!!!" Overall Very Happy!!! My wife and I are very fortunate to have had Client Advisor Harold Blackwell help us with our purchase. We really appreciate Harold’s personality, demeanor, and approach to aiding us buy a car, not try to sell us a car my wife didn’t want. He successfully helped us navigate through the selection and the ultimate order of her 2019 X3, exactly the way she wanted it - without compromise. Harold provided us frequent updates on the order status via text messaging. When the vehicle was... read more
Business response:
Hello Graham, we appreciate you taking the time to leave us this feedback. We're always looking for ways to improve and value your input. Please don't hesitate to reach out if there's anything additional we can do for you.
"Great car and customer service!" Harold Blackwell was very professional, courteous and considerate with assisting me with my vehicle purchase, a 2016 Honda Accord. He took the time to explain things and answered all of my questions in a friendly manner. Sam choi helped me tremendoulsy to find the best rates for my vehicle purchase. I highly recommend BMW of Catonsville dealership and Mr. Blackwell and Mr Choi to all my family and friends. Not to mention, my car was super sweet!
Business response:
Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Catonsville
"Outstanding" I brought my car in for service on a Saturday. Mr. Tobin was very personable and listened to the issue I was having. I left, he called shortly after to let me know the issue, the cost and gave me updates frequently. My car was done in a suitable amount of time and the issue was fixed. I will be bringing my car here for service from this day forward. Thank you!
Business response:
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
"Outstanding service " My car needed new spark plugs and front brakes. The work has been scheduled and performed exceptionally well. Outstanding job done by Jamie Brenneman! Happy customer, thank you Jamie
Business response:
Hi Dan, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
"Kevin was awesome to work with. In and outta the dealer! " Kevin is super down to earth, super helpful, and more importantly a joy to work with. A couple days after I took my car home, there was an issue I had to deal with on the car, and Kevin was there to make sure that in the end I was happy. If you're in the market for a BMW, absolutely go see Kevin!
Business response:
Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"3rd BMW from Benn Edwards" Benn Edwards exemplifies excellent customer service. He dedicates himself to his clients to provide a positive experience. Benn genuinely wants you to leave the dealership happy and satisfied, which he demonstrates through his listening skills, patience, thorough knowledge, and attentiveness. His calm and comforting presence will immediately put you at ease and make you feel like a valued client from the very beginning of your car search, up until the end of the deal...always followed by his expre... read more
Business response:
Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Catonsville
"Excellent service at BMW of Catonsville " I highly recommend Daniel Klein jr as your service advisor he has been my advisor for the pass 3 year and always nice and professional
Business response:
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.