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BMW

4.7

About this business

Location details

1120 19th St, Lubbock, TX, 79401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7891 reviews
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Ricwood's profile image
Ricwood 
6 years ago

"Great care" I live 100 miles away and was excited to find a dealership for my car maintenance needs. Monte Ebeling and his team were true professionals! They provided a loaner vehicle and kept the lines of communication open to ensure the process was done correctly. I am so happy I no longer have to drive over 3-hours for my car service. Thank you Alderson European Motors Lubbock! 

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Jennifer Sedia 
6 years ago

"Exceptional service!!" Every time I’ve had to get service it has always been just great! Service is exceptional , no corners cut. From the sales staff to the service staff they always cover every important aspect and every detail! Thank you 

CeeCee's profile image
CeeCee 
6 years ago

"Always terrific service" Monte Ebeling runs an excellent service department. The staff is efficient and knowledgeable really put in the effort to perform their duties so that the customer is not inconvenienced. 

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Gscissors69 
6 years ago

"I have always had great service.They check everything on my " The service is excellent and I always feel safe driving my car after they have checked everything..Monte Ebeling is professional and calls if they find a problem. I always appreciate a loaner car to get errands done on my only day off. 

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Allison12 
6 years ago

"Car service " We are from out of town but our daughters attend Texas tech and Monte Ebeling is always so helpful and makes our service experience so fast and efficient.. 

Lubbock2014's profile image
Lubbock2014 
6 years ago

"Maintenance" Each time I bring my Mercedes into Alderson, it is an extremely pleasant experience. My service rep, Monte Ebeling, is by far one of the most professional and courteous reps I've dealt with. He makes sure to answer all my questions, offers suggestions when needed, and follows up with status updates. I would highly recommend Alderson MB as you are sure to have a great experience. 

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Becky 
6 years ago

"Engine check" I needed my oil changed and to just have my car checked to make sure everything was good. The service was great! I love the online appointment scheduling! Monty was great and his secretary could not have been kinder or more helpful. I really appreciate the notes that the technician left and the notes on everything that they checked and what they did. The whole process was easy and I felt totally taken care of. 

ArbonneQueen's profile image
ArbonneQueen 
6 years ago

"Perfect Service" It's always a pleasure to take my car for service to Alderson's. The entire process is smooth and painless. Monte Ebeling is knowledgable and helpful. All personnel that I interacted with, are gracious. Thank you for your help! 

Chris's profile image
Chris 
7 years ago

"Awesome customer service " Awesome staff at Alderson European Motors! Russell Ford, my salesperson took all the time I needed to make a decision. He went above and beyond to make sure that I was completely happy with the entire purchasing process. The rest of the staff, the service department, parts department, as well as the rest of the sales staff always made a point to ask if I needed anything. Anderson's entire staff treats customers the way they should be! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 891 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.