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BMW
- Automotive
- Lubbock, TX
About this business
Location details
1120 19th St, Lubbock, TX, 79401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Great service" From beginning to end they did a great job. It was a seamless and great experience. Sales person and manager were very friendly. Finance was very friendly as well
"Amazing" I had a screw in my tire on my Mercedes and Monty quickly took care of it. Very prompt, very courteous, friendly. The wait inside the dealership was very pleasant and they offer just about anything to drink and snack on during the wait. I love my dealership.
"New Car" Had the vehicle I wanted, with correct selection of options. Niki knew her business and was very easy to talk to. Very helpful and considerate.
"The best service I have ever received at a car dealership" I loved the service I received, I did not have to wait, they had a loaner car ready for me they were professional and no nonsense. They called and ask me if I wanted new brake pads and I said yes and they replaced them which I was very grateful for them calling that to my attention. They were doing their best to get me on my way that afternoon because they knew I lived out of town and they did. Monte Ebeling was courteous and right there to help me as soon as I drov... read more
"Quick fix" Dropped in for some trouble with a passenger side door handle and to get my plates and they pulled me back immediately and got me back on the road ASAP! Very impressed. The poor service department at dodge is the main reason I traded off my truck for a Mercedes, looks like I made the right choice.
"Excellent Service Department" I took my vehicle in for a recall service. Monte Ebeling kept me up to date on the status of my vehicle. The service department was friendly and answered any questions I asked. They returned my car cleaned and ready. Great people!
"On Time and On Top of Service" Monte Ebeling met me in the service area early! He was ready, willing and able to help me right away. The time table for the job was exactly what he told me. He told me what the service found and if more needed to be done. I left feeling very well informed, as well as my loyalty to Alderson was appreciated. All around excellent experience. Thank you👍??
"Stellar service" Alderson Lubbock consistently delivers stellar service. We live in San Angelo and would not be able to drive our Mercedes without Alderson's pick up and drop off service. Monte Ebeling runs an extremely competent service department and we always get great customer service no matter who we deal with. Thanks also to Shawn Gifford who drives in with a loaner and returns our Mercedes after service. Can't say enough great things about this dealer.
"Stellar service and New Vehicle Sales" We have recently ordered a new Mercedes S-Class. Gary Hayes is helping us with procuring our new vehicle. Great knowledge about the brand and walked us through the ordering process. Also, didn't finish my last review "Stellar Service"......completely satisfied with every aspect of our experience.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 891 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.