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1120 19th St, Lubbock, TX, 79401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Positive and professional " Always get good advice from Service manager Monte Ebeling ...I live 100 miles away and always get appointments that fit my travel schedule and the time available
"Great" Consistently great service. I have bought Mercedes for years knowing I will get personal service and easy scheduling. I like the new electronic receipts and scheduling.
"Cede 2" I’ve been going to Alderson in Lubbock for 3 years to service my Cede and every time I’ve been there it has been an excellent experience Thank you for always making me feel comfortable and making sure I had a rental or if you didn’t have one you made me feel comfortable at the dealer ships .
"Great customer service " Scott goes above and beyond to provide exceptional customer service. He takes care of problems after the sales as well. The service department is great too.
"Knowledgable" Explained completely of the service needed and required. Professional. Very satisfied. Kept me informed of any thing that was needed while servicing my car. Very helpful.
"Knowledgeable and dedicated " Russell Ford at Alderson Mercedes in Lubbock, Texas is an outstanding car salesman...dedicated, knowledgeable and intuitive. I have dealt with this dealership for years because of their great reputation.
"Always Excellent" Alderson makes it so easy for me to stay current with the recommended service on my Mercedes. They come pick up my car, leave me a loaner to drive and then bring my car back once everything is complete. Their communication is wonderful. They call me before they come pick up my car and they call me throughout the process to let me know how things are going. I don’t even live in Lubbock but still use them because they are so friendly and easy to work with. I would highly recommend them.
"MONTE EBERLING" Monte really cares about me and my vehicle. Loved dealing with him and Alderson. Hope I can purchase another Mercedes in the future (the current car is my wife's and I want one for me!)
"Outstanding" Completely satisfied with my experience in purchasing a preowned Mercedes S550. Greatly appreciated the help of Russel Ford. Have always found the staff at Alderson's to be extremely helpful.
BMW has a 4.7 star rating with 891 reviews.
BMW is closed now. It will open at 9:00 a.m.