This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Lubbock, TX
About this business
Location details
1120 19th St, Lubbock, TX, 79401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife and I took the Mercedes to this dealership for the first time. Jessica Lamore Was our Service advisor and was extremely helpful. As we were 2 1/2 hours away we needed some unusual scheduling and she was right on top of it. Overall a great experience!
Hello, my wife and I had some service work done on our Mercedes, and Monte Ebeling and his assistant we very pleasant to work with. Monte called and let me know what our progress was on our Mercedes. Very professional thank you Monte we will be back.
Monte was on vacation so dealt with Jessica Lamore. She was great while juggling many issues and 3 customers at a time. Did call and explain charges before starting work.
Monte Eberling always knows what my car needs on every service and explains it well to me. He is knowledgeable and cares about me and my Mercedes. I wouldn't go to anyone else! Furthermore the price for the service is always reasonable!
I didn't feel pressured; just concerned helpful people. Omar Hernandez was knowledgeable about the vehicle and made me feel very comfortable. He took a good deal of time to ensure that I knew at least the basics about operating the vehicle before I left, because he knew I was traveling from out of town. He ensured that I had his cell phone number just in case I needed to contact him with any concerns or questions. GREAT person to work with.
my experience was perfect . Bought two cars, a certified pre owned GL 450, and a GLK 350. They put four brand new tires on the GL 450 as well.
We have now purchased our 4th Mercedes from Alderson. We have only done so because of Michael Sanford. We have had our frustrations with Mercedes, but never with Alderson or Michael. He has kept us coming back. All the folks at Alderson have been great to work with, but Michael shines the brightest.
This is the my second lease with Alderson Mercedes. I have bought/leased several cars from Alderson over the years. The service from the beginning to the end is the top level. They quickly understand what are your needs and found the car we liked very quickly. As usual, the whole negotiation process, the old car turn in process, and paper work process were done in a quick, professional and pleasant way. Very satisfied experience. Caleb Hernandez, the salesman, was great, highly recommended!
I loved everything about the process of buying my first Mercedes from Alderson. My mom has been a long time customer and they have always treated her well. Crystal Marquez did an incredible job in assisting me and making the process simple and easy. I'm so happy I chose Alderson!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 891 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.